Supharanan Charoensuk
Bangkok
Summary
An entry-level position in the Import-Export Documentation To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Key Account Executive
DHL Express International (Thailand) LTD
01.2015 - Current
- Facilitated successful product launches within key accounts, coordinating closely with internal stakeholders to ensure smooth execution of promotional activities.
- Collaborated with cross-functional teams to ensure seamless service delivery to clients.
- Actively participated in industry events and trade shows representing the company and fostering valuable network connections to drive future business opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Excellent communication skills, both verbal and written.
Customer Service (Backline)
DHL Express International (Thailand) LTD
04.2014 - 12.2015
- Negotiated successful resolutions between customers and the company during disputes or disagreements.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Promptly responded to inquiries and requests from prospective customers.
Customer Service (Frontline)
DHL Express International (Thailand) LTD
01.2013 - 04.2014
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service for Apple Project
DHL Express International (Thailand) Ltd.
06.2012 - 12.2012
- Took ownership of customer issues and followed problems through to resolution.
Internship procurement department
DHL Express International Thailand Co Ltd.
04.2012 - 05.2012
Education
Bachelor of Business Administration (Logisics Management) -
Rangsit University
10.2012
Skills
- Sales tactics
- Client Relationship Building
- Data-driven decision-making
- Services optimization
- Decision-Making
- Multitasking
- MS Office
- Customer Service
- Microsoft Word
- Self-Directed
- Multitasking Abilities
Skills Abilities
Good, Good, Strong, High, True, True, True, True, Good, Word, Excel, Powerpoint, Access, Outlook, Photoshop, Internet, Moderate, 40 words/minute, 45 words/minute
Seminars Field Trips
- 08/22/11, FieldTrip to LaemChabang Port, Rangsit University
- 04/29/11, Seminar Preparation to be a SME Entrepreneur, Rangsit University
- 01/15/11, Field Trip to the Western Digital (Thailand) Co., LTD, Rangsit University
- 03/06/10 - 03/09/10, Leadership Developing Camp Project at Sukorn Island, Trang, Rangsit University
- 01/25/08, Conferences and seminars in The 5th National Moral Marketplace and Assembly, Convention Center, Muang Thong Thani, Nontaburi
Personal Information
- Date of Birth: 12/03/90
- Marital Status: Single
Timeline
Key Account Executive
DHL Express International (Thailand) LTD
01.2015 - Current
Customer Service (Backline)
DHL Express International (Thailand) LTD
04.2014 - 12.2015
Customer Service (Frontline)
DHL Express International (Thailand) LTD
01.2013 - 04.2014
Customer Service for Apple Project
DHL Express International (Thailand) Ltd.
06.2012 - 12.2012
Internship procurement department
DHL Express International Thailand Co Ltd.
04.2012 - 05.2012
Bachelor of Business Administration (Logisics Management) -
Rangsit University
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