Supatra Wong-armat
Overview
2
2
years of professional experience
Work History
Warehouses Workers
25holding
06.2021 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Operated equipment and machinery safely to prevent accidents.
- Worked fast to complete tasks and meet daily deadlines.
- Organized inventory systematically for easy access.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
Housekeeping Supervisor
Park Avenue
05.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports, and other business documentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Evaluated employee performance and developed improvement plans.
- Adhered to safety protocols by enforcing proper equipment usage.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Addressed customer feedback and complaints to maximize satisfaction.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Established and enforced safety protocols and guidelines for staff.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Monitored staff performance and provided feedback to drive productivity.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Maintained required records of work hours, budgets and payrolls.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Education
Secondary - Simply
Nhongphungwittayakan
Roi Et Thailand 03.2004
Skills
- Customer Relations
- Production Support
- Loading and Unloading Procedures
- Crew Support
- Restocking Skills
- Heavy Labor
- Stock and Inventory Management
- Merchandise Labeling
- Folding Clothing
- Safety
- Restaurant Operation
- Kitchen Assistance
- Removing Trash
- Coordinate Supplies
- Clinical Support
Languages
Chinese (Mandarin)
Beginner (A1)
Thai
Bilingual or Proficient (C2)
Timeline
Housekeeping Supervisor
Park Avenue
05.2023 - Current
Warehouses Workers
25holding
06.2021 - 11.2022
Secondary - Simply
Nhongphungwittayakan
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