Sun Poh Ling
Singapore
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
16
16
years of professional experience
Work History
Customer Services Executive
Freight Links Express Pte Ltd
11.2009 - Current
- Deal with incoming and outgoing mail, filing, faxing, photocopying, incoming phone calls, phoned customers to confirm orders and follow-up quotations which have been sent out.
- Follow up incoming shipment E.g Inward GST declaration,transportation or delivery to customer premises and warehouse.
- Follow up outgoing shipment E.g Outward permit declaration,booking, transportation for cargo pick up or container trucking.
- Arrange assignments and coordinate the transportation of goods from the point of origin to the destination.
- Ensuring all necessary documentation, such as shipping manifests, customs paperwork, and export/import documentation, is completed accurately and submitted on time to comply with regulations.
Administrative Assistant
Jurong Shipyard Pte Ltd
05.2008 - 08.2009
- Managed a team of members in the completion of tasks assigned.
- Performed administrative duties such as data entry, filing, and scanning of Inspection Test Report (ITR).
- Assisted Project Mangers with the day-to-day tasks scheduling and other ad hoc duties.
- Involved in logistic preparation required for production development.
Education
SMK Jalan Kota Tinggi
Skills
- High sense of responsibility, hardworking, and goal oriented
- Able to work in team and communicate with others easily
- Independent and able to adapt in new environment and changes
- Ability to learn quickly and apply new knowledge correctly
- Willing to learn for more experiences and knowledge in life
Skills Proficiencies
MS Word, MS Excel, MS PowerPoint, FMS System
Job Preference
Expected Salary : Negotiable
Availability : 2 Weeks Notice
Personal Particulars
Sun Poh Ling, 06/20/90, Female, Chinese, Married, Malaysian / Singapore Permanent Residence, 900620-01-5080 / S9076566C, Blk 128 Punggol Walk, Singapore, 828775, 8518 1452, sunpl_2006@hotmail.com
References
Mr Jeffrey Tan, Senior Marketing Manager, Freight Links Express Pte Ltd, jeffery.tan@freightlinks.net, +65 6267 5512 / +65 9751 4892
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
Malay
Timeline
Customer Services Executive
Freight Links Express Pte Ltd
11.2009 - Current
Administrative Assistant
Jurong Shipyard Pte Ltd
05.2008 - 08.2009
SMK Jalan Kota Tinggi