Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Sunil Mistry

Summary

Employment Status & Nationality: Singapore PR (British Citizen)


Results-driven professional with deep expertise in client change management and a strong track record of overseeing complex projects to successful, timely completion. Highly skilled in strategic planning, budget management, and risk assessment, with a reputation for reliability, effective communication, and trusted leadership. Proven ability to foster strong client relationships and deliver high-impact outcomes through collaboration, adaptability, and strategic problem-solving.

Overview

19
19
years of professional experience

Work History

Project Manager Specialist – Client Change Lead

FIS Global
05.2022 - Current
  • Global client change lead focused on change deliverables for a high profile multi-national bank.
  • Simultaneously managing a client project portfolio of 40+ projects on an ongoing basis
  • Achieved 100% of planned client project delivery targets for 2024
  • Skillfully prioritizing tasks according to urgency, resource availability, and alignment with client goals.
  • Delivering exceptional customer satisfaction by proactively addressing client concerns and exceeding expectations throughout the engagement process.
  • Accountable for end-to-end project budgeting, including the development of detailed cost estimates and financial planning across all project phases
  • Providing strategic oversight and guidance to a global project management team of 20, ensuring alignment with timelines, deliverables, and project objectives
  • Initiating internal process and infrastructure improvements to enable smooth project delivery.
  • Passionate about and heavily involved with developing and mentoring junior department members
  • Involvement in recruitment processes, including resume screening, conducting interviews, and providing timely, constructive candidate feedback.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Delivering exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Preparing and delivering monthly and semi-annual reports on project and budget performance metrics to senior management and clients, ensuring transparency, alignment, and data-driven decision-making

Transformation & Change Management, Business Change Senior Specialist (Project Manager/Business Analyst)

FIS Global
02.2018 - 05.2022
  • Project management for the delivery of global regulatory mandatory, control and efficiency initiatives across the cleared OTC and Listed derivatives products suite across utility clients.
  • Requirements gathering through end-to-end analysis, conducting stakeholder meetings to cover scoped objectives of the project, exact requirement of the project, determined efforts, cost, forecasting to meet the requirement.
  • Expert in preparing project documentation such as Business Requirement Document (BRD), Project Plans and UAT documentation.
  • Highly experienced in all project lifecycle phases including requirements gathering, analysis, design, development, UAT testing, stakeholder run through and sign off, and implementation.
  • Tracking project health and reporting project status to key stakeholders.
  • Tracking and reporting project spend on senior management.
  • Collaboration with teams and individuals across the business as well as external clients.
  • Identification of best practice and suggestions for improvements in the defined project management processes.
  • Effectively managing internal and external stakeholder expectations.
  • Mentoring junior team members and interns.

Transformation & Change Management, Business Change Senior Associate (Project Manager/Business Analyst)

FIS Global
09.2016 - 01.2018
  • Key global SME for Cleared OTC and escalation point for issues.
  • Responsible for the delivery of global regulatory mandatory, control and efficiency initiatives across the cleared OTC product suite for multi-utility clients.
  • Project management of OTC initiatives.
  • Analysis, testing and implementation of new product and exchanges in GMI.
  • Project change of all mandatory CCP/Exchange upgrade for Clearvision and GMI.
  • Managing OTC business priorities and leading weekly global prioritization meetings with IT and management.
  • Continuous production support to clients with new or existing OTC business related queries including post project implementation support.
  • Responsible for training EMEA and US teams to support cleared OTC in GMI.
  • Creation and maintenance of procedure documents capturing key processes.
  • General enhancement and improvement of daily processes to support operational efficiency.

OTC Cross Product Clearing Project Manager/Business Analyst Business Line Change (AVP)

Credit Suisse Investment Bank
04.2012 - 09.2016
  • Facilitating the front to back operations related to the clearing of all eligible OTC derivative products via clearing houses (LCH, CME, ICE).
  • Providing top day T+1 training to offshore teams on trade clearing reconciliation and following up with daily support.
  • Providing continuous support to the business and liaising with clients on new or existing OTC related business queries.
  • Generating and sending daily margin calls to all OTC clients and resolving any margin related queries clients may have.
  • Testing and implementing trade flows for any new clients products and exchanges.
  • Liaising with clearing houses, compliance and legal departments on any new regulatory issues.
  • Working with team members, management and technology on strategic and ad hoc projects with a view to improve both existing internal processes and external processes to continuously enhance the level of service provided to our clients.
  • Working effectively both in a team and individually on a global scale in a highly pressurized environment.

Listed Derivatives Operations (LDO) Trade Management Senior Analyst

Credit Suisse Investment Bank
08.2008 - 04.2012
  • Managed Top day clearing and T+1 for both proprietary and client business of all major European exchanges.
  • Played a key part in the deployment process of Top day clearing to Wroclaw, including training of new team in Poland.


Exchange Traded Derivatives (ETD) Commodities/Europe Trade Management Analyst

UBS Investment Bank
05.2007 - 08.2008
  • Responsible for Top day/T+1 clearing support for Listed Derivatives commodity and European markets.

European Listed Derivatives & Brokerage Account Payable/Receivable Controller & Trade Capture Analyst

Morgan Stanley & Co. International Limited
07.2006 - 04.2007
  • Responsible for managing and maintaining brokerage payables/receivables.

Education

BSc (Hons) - Business Administration, Computer Science

Aston University
07-2006

Higher National Diploma - Computing

University of Hertfordshire
06-2002

A-Level - Business Studies, Chemistry

St Dominic's Sixth Form College
06-2001

GCSE -

Park High School
06-1999

Skills

  • Project management from initiation to delivery
  • Client relationship management
  • Results driven individual
  • Exceptional communication
  • Strong leadership
  • Analytical thinking & problem solving
  • Team collaboration
  • Coaching and mentoring

References

References are available upon request.

Hobbies and Interests

As a sports enthusiast I enjoy playing competitive level badminton across clubs in Singapore and compete in tournaments. I am also a keen tennis player, footballer and runner.  I am a great believer in seeing the world and enjoy travelling with my family.

Timeline

Project Manager Specialist – Client Change Lead

FIS Global
05.2022 - Current

Transformation & Change Management, Business Change Senior Specialist (Project Manager/Business Analyst)

FIS Global
02.2018 - 05.2022

Transformation & Change Management, Business Change Senior Associate (Project Manager/Business Analyst)

FIS Global
09.2016 - 01.2018

OTC Cross Product Clearing Project Manager/Business Analyst Business Line Change (AVP)

Credit Suisse Investment Bank
04.2012 - 09.2016

Listed Derivatives Operations (LDO) Trade Management Senior Analyst

Credit Suisse Investment Bank
08.2008 - 04.2012

Exchange Traded Derivatives (ETD) Commodities/Europe Trade Management Analyst

UBS Investment Bank
05.2007 - 08.2008

European Listed Derivatives & Brokerage Account Payable/Receivable Controller & Trade Capture Analyst

Morgan Stanley & Co. International Limited
07.2006 - 04.2007

BSc (Hons) - Business Administration, Computer Science

Aston University

Higher National Diploma - Computing

University of Hertfordshire

A-Level - Business Studies, Chemistry

St Dominic's Sixth Form College

GCSE -

Park High School
Sunil Mistry