Sunil Mistry
Summary
Employment Status & Nationality: Singapore PR (British Citizen)
Results-driven professional with deep expertise in client change management and a strong track record of overseeing complex projects to successful, timely completion. Highly skilled in strategic planning, budget management, and risk assessment, with a reputation for reliability, effective communication, and trusted leadership. Proven ability to foster strong client relationships and deliver high-impact outcomes through collaboration, adaptability, and strategic problem-solving.
Overview
19
19
years of professional experience
Work History
Project Manager Specialist – Client Change Lead
FIS Global
05.2022 - Current
- Global client change lead focused on change deliverables for a high profile multi-national bank.
- Simultaneously managing a client project portfolio of 40+ projects on an ongoing basis
- Achieved 100% of planned client project delivery targets for 2024
- Skillfully prioritizing tasks according to urgency, resource availability, and alignment with client goals.
- Delivering exceptional customer satisfaction by proactively addressing client concerns and exceeding expectations throughout the engagement process.
- Accountable for end-to-end project budgeting, including the development of detailed cost estimates and financial planning across all project phases
- Providing strategic oversight and guidance to a global project management team of 20, ensuring alignment with timelines, deliverables, and project objectives
- Initiating internal process and infrastructure improvements to enable smooth project delivery.
- Passionate about and heavily involved with developing and mentoring junior department members
- Involvement in recruitment processes, including resume screening, conducting interviews, and providing timely, constructive candidate feedback.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Delivering exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Preparing and delivering monthly and semi-annual reports on project and budget performance metrics to senior management and clients, ensuring transparency, alignment, and data-driven decision-making
Transformation & Change Management, Business Change Senior Specialist (Project Manager/Business Analyst)
FIS Global
02.2018 - 05.2022
- Project management for the delivery of global regulatory mandatory, control and efficiency initiatives across the cleared OTC and Listed derivatives products suite across utility clients.
- Requirements gathering through end-to-end analysis, conducting stakeholder meetings to cover scoped objectives of the project, exact requirement of the project, determined efforts, cost, forecasting to meet the requirement.
- Expert in preparing project documentation such as Business Requirement Document (BRD), Project Plans and UAT documentation.
- Highly experienced in all project lifecycle phases including requirements gathering, analysis, design, development, UAT testing, stakeholder run through and sign off, and implementation.
- Tracking project health and reporting project status to key stakeholders.
- Tracking and reporting project spend on senior management.
- Collaboration with teams and individuals across the business as well as external clients.
- Identification of best practice and suggestions for improvements in the defined project management processes.
- Effectively managing internal and external stakeholder expectations.
- Mentoring junior team members and interns.
Transformation & Change Management, Business Change Senior Associate (Project Manager/Business Analyst)
FIS Global
09.2016 - 01.2018
- Key global SME for Cleared OTC and escalation point for issues.
- Responsible for the delivery of global regulatory mandatory, control and efficiency initiatives across the cleared OTC product suite for multi-utility clients.
- Project management of OTC initiatives.
- Analysis, testing and implementation of new product and exchanges in GMI.
- Project change of all mandatory CCP/Exchange upgrade for Clearvision and GMI.
- Managing OTC business priorities and leading weekly global prioritization meetings with IT and management.
- Continuous production support to clients with new or existing OTC business related queries including post project implementation support.
- Responsible for training EMEA and US teams to support cleared OTC in GMI.
- Creation and maintenance of procedure documents capturing key processes.
- General enhancement and improvement of daily processes to support operational efficiency.
OTC Cross Product Clearing Project Manager/Business Analyst Business Line Change (AVP)
Credit Suisse Investment Bank
04.2012 - 09.2016
- Facilitating the front to back operations related to the clearing of all eligible OTC derivative products via clearing houses (LCH, CME, ICE).
- Providing top day T+1 training to offshore teams on trade clearing reconciliation and following up with daily support.
- Providing continuous support to the business and liaising with clients on new or existing OTC related business queries.
- Generating and sending daily margin calls to all OTC clients and resolving any margin related queries clients may have.
- Testing and implementing trade flows for any new clients products and exchanges.
- Liaising with clearing houses, compliance and legal departments on any new regulatory issues.
- Working with team members, management and technology on strategic and ad hoc projects with a view to improve both existing internal processes and external processes to continuously enhance the level of service provided to our clients.
- Working effectively both in a team and individually on a global scale in a highly pressurized environment.
Listed Derivatives Operations (LDO) Trade Management Senior Analyst
Credit Suisse Investment Bank
08.2008 - 04.2012
- Managed Top day clearing and T+1 for both proprietary and client business of all major European exchanges.
- Played a key part in the deployment process of Top day clearing to Wroclaw, including training of new team in Poland.
Exchange Traded Derivatives (ETD) Commodities/Europe Trade Management Analyst
UBS Investment Bank
05.2007 - 08.2008
- Responsible for Top day/T+1 clearing support for Listed Derivatives commodity and European markets.
European Listed Derivatives & Brokerage Account Payable/Receivable Controller & Trade Capture Analyst
Morgan Stanley & Co. International Limited
07.2006 - 04.2007
- Responsible for managing and maintaining brokerage payables/receivables.
Education
BSc (Hons) - Business Administration, Computer Science
Aston University
07-2006
Higher National Diploma - Computing
University of Hertfordshire
06-2002
A-Level - Business Studies, Chemistry
St Dominic's Sixth Form College
06-2001
GCSE -
Park High School
06-1999
Skills
- Project management from initiation to delivery
- Client relationship management
- Results driven individual
- Exceptional communication
- Strong leadership
- Analytical thinking & problem solving
- Team collaboration
- Coaching and mentoring
References
References are available upon request.
Hobbies and Interests
As a sports enthusiast I enjoy playing competitive level badminton across clubs in Singapore and compete in tournaments. I am also a keen tennis player, footballer and runner. I am a great believer in seeing the world and enjoy travelling with my family.
Timeline
Project Manager Specialist – Client Change Lead
FIS Global
05.2022 - Current
Transformation & Change Management, Business Change Senior Specialist (Project Manager/Business Analyst)
FIS Global
02.2018 - 05.2022
Transformation & Change Management, Business Change Senior Associate (Project Manager/Business Analyst)
FIS Global
09.2016 - 01.2018
OTC Cross Product Clearing Project Manager/Business Analyst Business Line Change (AVP)
Credit Suisse Investment Bank
04.2012 - 09.2016
Listed Derivatives Operations (LDO) Trade Management Senior Analyst
Credit Suisse Investment Bank
08.2008 - 04.2012
Exchange Traded Derivatives (ETD) Commodities/Europe Trade Management Analyst
UBS Investment Bank
05.2007 - 08.2008
European Listed Derivatives & Brokerage Account Payable/Receivable Controller & Trade Capture Analyst
Morgan Stanley & Co. International Limited
07.2006 - 04.2007
BSc (Hons) - Business Administration, Computer Science
Aston University
Higher National Diploma - Computing
University of Hertfordshire
A-Level - Business Studies, Chemistry
St Dominic's Sixth Form College
GCSE -
Park High School
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<ul><li>Developed and executed projects. Understood the full project life cycle from concept through to qualification.</li><li>Provided technical support to B2B and B2C clients monthly.</li><li>Supported the engineering requirements through managing & liaising with key project stakeholders (client design team, main contractor, suppliers, sub-contractors, etc.).</li><li>Assisted in the execution of projects & provided guidance to ensure compliance to all relevant standards/codes and specifications associated; including all site activities associated with validation and handover to the operations team.</li><li>Ensured works are installed in accordance with project specifications and change control procedures.</li><li>Produced drawings and specifications for upgrades and new build designs.</li><li>Managed the full sales cycle of solar energy products for new residential clients</li><li>Monitored daily project execution and evaluated project progress, contract compliance.</li><li>Wiring low and medium voltage control panels.</li><li>Understand of Schematic Drawings (REVIT/ Auto-Cad)</li><li>Manufacturing and Assembly (Control Panels)</li><li>Assisting in test of Control Panels and Assemblies</li><li>Continuous improvement Initiatives</li><li>- Lean Manufacturing</li><li>- Compliance with Industry Quality Standards</li><li>SPDA Project - Lightning Protection System.</li><li>Electrical Substation Project;</li><li>Solar Projects;</li><li>Reasons for leaving: Move to Ireland.</li></ul> at Nova Engenharia<ul><li>Developed and executed projects. Understood the full project life cycle from concept through to qualification.</li><li>Provided technical support to B2B and B2C clients monthly.</li><li>Supported the engineering requirements through managing & liaising with key project stakeholders (client design team, main contractor, suppliers, sub-contractors, etc.).</li><li>Assisted in the execution of projects & provided guidance to ensure compliance to all relevant standards/codes and specifications associated; including all site activities associated with validation and handover to the operations team.</li><li>Ensured works are installed in accordance with project specifications and change control procedures.</li><li>Produced drawings and specifications for upgrades and new build designs.</li><li>Managed the full sales cycle of solar energy products for new residential clients</li><li>Monitored daily project execution and evaluated project progress, contract compliance.</li><li>Wiring low and medium voltage control panels.</li><li>Understand of Schematic Drawings (REVIT/ Auto-Cad)</li><li>Manufacturing and Assembly (Control Panels)</li><li>Assisting in test of Control Panels and Assemblies</li><li>Continuous improvement Initiatives</li><li>- Lean Manufacturing</li><li>- Compliance with Industry Quality Standards</li><li>SPDA Project - Lightning Protection System.</li><li>Electrical Substation Project;</li><li>Solar Projects;</li><li>Reasons for leaving: Move to Ireland.</li></ul> at Nova Engenharia