Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SUNIL KUMAR

SUNIL KUMAR

DevOps Consultant
Noida

Summary

Highly experienced, Solution oriented professional with around 10+ years of hands on experience in IT and 4+ years in DevOps and cloud transformation. Excellent Verbal and Interpersonal communication skills.

Overview

13
13
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Problem Management Expert

Orange Business
04.2021 - Current
  • As part of DevOps team, managing various tools and technologies to deliver various automation outcomes
  • Managing and deployed on-prem kubernetes cluster for 2 clients
  • Planned and moved on prem VM workload to Google cloud using terraform
  • Performed various types of deployment like A/B , Canary using istio
  • Hands on experience in Google Cloud services like GCE, GKE, Cloud Storage, App Engine, Cloud functions and Cloud Run, Cloud Build etc.
  • Feasibility study of various customer's cloud or digital demands or Requirement
  • Part of project experimenting with Gitops using ArgoCD, Github

Technical Specialist

HCL Technologies
03.2019 - 04.2022
  • Worked as Tier-3/Technical lead for Cisco Cloud and Managed Servies
  • Handled Escalated P1/P2 incidents and Crisis Bridges till resolution
  • Create, Validate technical flow chart for automating various L1 tasks
  • Builds, tests, and deploys Golden Images using Packer and Ansible
  • Create, deploy and troubleshoot containerized application using docker
  • Create and maintain Ansible playbooks for different remote hosts
  • Create, deploy and maintain various Kubernetes Objects like deployments
  • Built Kubernetes cluster on premise using kubeadm for test environment for testing of Virtual Engineer project
  • Maintained Git repository for Infrastructure team
  • Used Terraform to deploy compute and container infrastructure on Google cloud
  • Part of project evaluating Argo CD and Istio service mesh
  • Write and Maintain basic python script for network automation

Senior Incident Management Specialist

Orange Business Services
08.2016 - 03.2019
  • Responsible for IPT operations of multiple on-premises and Cloud-based clients like GSK, APMM, Singapore airlines, LVMH etc. Having variety of products e.g CUCM, CUC, CUBE, KURMI, CUAEC, Jabber, UCS, ESXi
  • Work on High Priority (P1 and P2) and escalated issues from Customer and Drive Triage Bridges till resolution/work around
  • Join CAB meetings and Perform various technical Changes like CUCM/CUC upgrade, UCS / ESXi upgrades, Dial plan changes, Certificates, Custom UCCX Upgrade etc
  • Work on Issues and provisioning cloud based customer
  • Provide Root Cause Analysis and work with Architecture/Implementation team for permanent solution
  • Analysis of published Cisco Security Advisories, discuss it with Customers and implement the fix
  • Prepare Various internal documents that helped Tier 2 team on process and technical
  • Taking Interviews and Mentor newly hired Tier 2

Specialist

HCL Technologies
07.2011 - 08.2016
  • Vendor management: On demand and regular Reporting, manage irregularities in bills; improve process and communication with Vendors. Saved thousands of Dollars by improving dispatch process
  • Request fulfillment: Move, add, Change, Delete of Cisco IP Phones, CUCM Features like Mobility, Voicemail, contact Center
  • As L1 engineer, performed troubleshooting of Various Issues related to Dial plan, CUCM Features, Voicemail, ISDN PRIs, FXS/FXO , UCCX agent login problems etc.
  • Mentoring level I engineers and providing necessary technical and process related trainings

Education

B. Tech - IT

Bundelkhand Institute of Engineering & Technology
05.2007 - 05.2011

Senior School (12th) -

Jawahar Navodaya Vidyalaya
04.2005 - 04.2006

10th -

Jawahar Navodaya Vidyalaya
04.2003 - 04.2004

Skills

    SCM - Git, GitHub

undefined

Certification

Certified Kubernetes Administrator

Timeline

Certified Kubernetes Administrator

12-2022

Cisco DevNet Associate

08-2021

Problem Management Expert

Orange Business
04.2021 - Current

Technical Specialist

HCL Technologies
03.2019 - 04.2022

Senior Incident Management Specialist

Orange Business Services
08.2016 - 03.2019

Specialist

HCL Technologies
07.2011 - 08.2016

B. Tech - IT

Bundelkhand Institute of Engineering & Technology
05.2007 - 05.2011

Senior School (12th) -

Jawahar Navodaya Vidyalaya
04.2005 - 04.2006

10th -

Jawahar Navodaya Vidyalaya
04.2003 - 04.2004

Similar Profiles

CREATE PROFILE
SUNIL KUMARDevOps Consultant