Sundar Somasundaram

• Being a cloud solutions architect for Govt Agency, I was instrumental in convincing the customer along with our client partner to get the GCC Cloud migration project in Singapore public sector for order value worth 3 million (SGD).
• Developed Architecture baselines (Cloud native & IaaS), provided architecture recommendations to show migration options with risk-benefit analysis which also is approved from Singapore Govt Central Technology Team (GOVTECH) to be provisioned in GCC.
• Provisioned entire infrastructure in Terraform.
• Deployment is carried out through CICD pipeline in Azure DevOps with approvals and gates.
• Involved in End-to-End lifecycle of cloud migrations including designing architecture for log collection/monitoring/security and data governance.
• Engineered end-to-end cloud solutions, optimizing infrastructure efficiency and reducing operational costs by 30%.
• Integrated DevOps methodologies to automate deployment pipelines, resulting in a 50% increase in release frequency.
• Collaborated closely with cross-functional teams to ensure the seamless incorporation of DevOps practices into cloud architecture designs.
• Spearheaded robust security measures, ensuring compliance with industry standards and protecting sensitive data.

• Led the deployment and management of cloud infrastructure across AWS incorporating DevOps best practices.
• Serverless third party authentication using API/Cognito/lambda.
• Designed Business Logic/AppSync Layer/Integration Layer for backend.
• Automated manual processes, increasing operational efficiency and accelerating time-to-market.
• Collaborated with development teams to integrate cloud services, optimizing application performance through DevOps principles.
• Implemented advanced monitoring and alerting systems to ensure the reliability and availability of cloud-based applications.

Application: Claims System, Time Management System, Alliance Portal, Supply Chain System. Actively contributed to the architecture, design, and improvement of DevOps processes.

Implemented automated alerting around infrastructure issues which resulted in quicker and more efficient fixes leading to an improvement in the response time to critical errors by 85%.

Collaborated with the agile team to ensure proper infrastructure development planning leading to on-time feature release for 95% of feature requests.

Drive best practice, quality and consistency within design and development phases.

Perform code reviews to identify basic technical and logical errors. Work with business analyst and customers to determine business requirements and project objectives. Ensure project deliverables meet business requirements.

Team lead for TIS module. Manage a team of approx. 15-18 Customer Service Representatives and ensure that all key metrics of performance as per the Client SLA are met and exceeded.

Handle escalated customer calls and guide/assist the agents to take calls in premium queue and use of customer service tools.

Design, implement, deployment and maintain ADF application phases.

Individual developed a dashboard to know the Status for the scheduled Autosys Jobs.