Summary
Recent graduate with foundational knowledge in Logistics and Business Administration, and hands-on experience gained through part-time jobs. Hardworking and passionate job seeker with strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Assistant
El Cocinero
02.2023 - 11.2024
- Ensured smooth restaurant functions with effective team communication and coordination among staff members.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Collaborated with kitchen staff to expedite orders accurately and efficiently during peak hours.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Built positive relationships with regular customers, enhancing customer loyalty and promoting repeat visits.
Waiteress
PUTIEN
03.2024 - 08.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed food and drink service efficiently, and handled any guest requests or concerns with professionalism.
Check-in Agent
Marina Bay Cruise Centre
01.2023 - 04.2024
- Assisted passengers with special needs, ensuring comfortable and hassle-free travel experiences.
- Verified passport and visa validity for international ships, adhering to strict immigration requirements and regulations.
- Maintained detailed knowledge of port policies and procedures to ensure seamless operations.
- Enhanced customer satisfaction by efficiently processing check-ins and issuing boarding passes.
- Contributed to increased revenue by promoting available seat upgrades and additional services at check-in counters.
Online Shop Owner
Edrosher
11.2020 - 11.2021
- Analyzed sales data regularly to identify trends, adapt strategies, and optimize store performance over time.
- Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
- Utilized social media platforms effectively for engaging content creation and promotion of products, resulting in heightened online visibility.
- Managed end-to-end business operations, including product sourcing, inventory, and customer service.
Volunteer as a Spatial Analyst and Mapper
Design Printing Services Co., Ltd.
09.2020 - 11.2020
- Developed accurate maps and visualizations using GIS software to represent key geographical and demographic data.
- Collaborated with team members to interpret spatial information and provide insights for environmental, urban, and community projects.
- Identified critical spatial trends and patterns, contributing to a successful project plan that was implemented on time and within budget.
Event Decorator
Birthday & Anniversary Service
08.2015 - 08.2020
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Increased referral business by cultivating lasting relationships with satisfied clients.
- Enhanced event designs by introducing innovative decor elements, elevating the brand’s reputation for personalized service.
Education
MBA - Master of Business Administration (General)
10-2023
Post-Graduate Diploma - Logistics And Supply Chain Management
09-2023
Bachelor of Arts (Hons) - Geography
06-2021
Skills
- Customer service focus
- Problem-solving abilities
- Logistics Management
- Operational management
Certification
- Foundation in Business and Management | Strategy First University (2021)
- Top 15 of green city, dream city upcycling contest | Teens and Dreams (2020)
- English level 7 | The U.S Embassy American Center (2019)
Projects
- Youth Innovation Competition on Lancang-Mekong Region’s Governance and Development (YICMG) | Thailand (2020)
- Delegate for Asia Pacific Youth Camp 1.0. | Indonesia (2019)
Languages
English
Upper intermediate (B2)
Burmese
Bilingual or Proficient (C2)
Japanese
Beginner (A1)
Timeline
Waiteress - PUTIEN
03.2024 - 08.2024
Restaurant Assistant - El Cocinero
02.2023 - 11.2024
Check-in Agent - Marina Bay Cruise Centre
01.2023 - 04.2024
Online Shop Owner - Edrosher
11.2020 - 11.2021
Volunteer as a Spatial Analyst and Mapper - Design Printing Services Co., Ltd.
09.2020 - 11.2020
Event Decorator - Birthday & Anniversary Service
08.2015 - 08.2020
- Foundation in Business and Management | Strategy First University (2021)
- Top 15 of green city, dream city upcycling contest | Teens and Dreams (2020)
- English level 7 | The U.S Embassy American Center (2019)
York St John University - MBA, Master of Business Administration (General)
Nanyang Institute of Management - Post-Graduate Diploma, Logistics And Supply Chain Management
University of Yangon - Bachelor of Arts (Hons), Geography
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