Summer Lau Wai Sum
Summary
Dedicated personal assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Confinement Lady
Star Confinement Nanny Private Pte Ltd
Singapore
12.2021 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Personal Assistant to the Managing Director
Chemresistrol Engineering Sdn Bhd
Ipoh, Malaysia
10.2014 - 09.2021
- Managed day-to-day office operations ensuring a professional and efficient working environment for the Managing Director and the team.
- Supported the Managing Director in decision-making processes by researching topics and providing relevant information.
- Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
- Prepared comprehensive presentations for meetings with key stakeholders using PowerPoint or other visual aids.
- Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements.
Education
Hotel Management And Tourism -
Keris Colleges Ipoh
Ipoh, Perak10.2010
Skills
- Inmate Supervision
- Behavioral observation
- Physical restraint
- Recruitment and hiring
- Security Protocols
- Scheduling Coordination
- Hostage negotiation
- Booking procedures
- Safety Procedures
- Administration and management skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Languages
Malay
Intermediate (B1)
English
Intermediate (B1)
Chinese (Cantonese)
Intermediate (B1)
Mandarin
Intermediate (B1)
Timeline
Confinement Lady
Star Confinement Nanny Private Pte Ltd
12.2021 - Current
Personal Assistant to the Managing Director
Chemresistrol Engineering Sdn Bhd
10.2014 - 09.2021
Hotel Management And Tourism -
Keris Colleges Ipoh