SUMITHRA SEGER
Summary
Prepared for a mid career switch, at the age of 40 years old and to make meaningful contributions with commitment and drive. Skilled at working independently and collaboratively in a team environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Clinic Assistant /Office Manager
Island Family Clinic (Anchorvale)
11.2017 - 05.2023
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Trained and supervised employees to maintain team of high performers.
- Participated in updating MOH auditor regarding clinic safety compliance.
- Coordinated with insurance companies and law firms regarding medical records.
- Submitting clinic accounts and GST filing records to accounts department.
- Processed and dispatch payment distributions to designated organizations.
- Sent out invoices to associated firms.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Monitored duties assigned to personnel.
- Efficiently managing front desk tasks, including appointment scheduling.
- Assisted with documenting clinic activities and updated medical records.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Maintained adherence to established safety guidelines for hazardous materials.
- Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
Private Home Health Nurse
Caregiver Asia Pte Ltd.
05.2016 - 01.2018
- Demonstrated flexibility when adapting to new cases or changing circumstances, ensuring seamless care provision during times of transition.
- Consistently delivering high-quality nursing services tailored to individual needs.
- Developed strong rapport with patients and their families to foster positive relationships crucial to successful home-based care.
- Upheld patient privacy and dignity through strict adherence to PDPA regulations and ethical nursing standards.
- Promoted mental health among patients by actively engaging them in conversation while also providing opportunities for social interaction when applicable.
- Promoted patient recovery by effectively managing medical condition and physical therapies as prescribed by physicians.
- Recognized significant alterations in patient status and initiate suitable measures upon detecting.
- Minimized hospital readmissions by closely tracking symptoms.
- Educated patients and caregivers on disease management, medication administration, and self-care techniques for long-term treatments.
- Ensured precise documentation for consistent care delivery across healthcare teams.
- Assisted patients with activities of daily living to promote independence.
Assistant Nurse
Khoo Teck Puat Hospital
04.2009 - 08.2012
- Served in Specialist Outpatient Clinic across General Surgery disciplines including Urology, Vascular, Neurosurgery, and Pain clinic.
- Maintained a clean, safe environment.
- Developed strong rapport with patients from diverse backgrounds, demonstrating cultural competence in all interactions.
- Maintained up-to-date knowledge of advancements in outpatient therapy through consistent education.
- Assisting medical professionals during procedures, cystoscope, and bladder scan.
- Prepared necessary documentation for medical procedures.
- Perform venipunctures.
Assistant Nurse
KK Women's And Children's Hospital
11.2005 - 05.2008
- Served the general medicine ward, pediatric department.
- Ensured smooth operations in assigned departments.
- Provided personal care services such as bathing, grooming, dressing, and feeding to ensure patient.
- Provided support for daily activities, improving overall wellbeing.
- Monitored patient vital signs, fluid intake, and output during admission.
- Ensured timely attention to patients.
- Decreased fall rates through effective safety measures.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Streamlined communication between medical staff, to ensure comprehensive understanding of care plans.
- Maintained a safe environment for both patients and staff by adhering to hospital policies and procedures regarding patient care, safety protocols, and equipment usage.
- Assisted in the training and mentoring of new nursing staff.
- Administered medications and treatments as prescribed by physicians.
- Educated patients and families on disease processes, treatment options, and self-care techniques to promote optimal health outcomes.
Education
Specialist Diploma in Counseling Psychology
Arium School of Arts & Sciences
Singapore, Null, Singapore05-2023
Specialist Diploma in Criminology
Arium School of Arts & Sciences
Singapore, Null, Singapore05-2023
Nitec in Nursing
ITE Simei East
Singapore, Null, Singapore11-2005
O Level
BMC Private School
Singapore, Null, Singapore11-2002
N Level
Woodlands Secondory School
Singapore, Null, Singapore11-2000
PSLE
Teck Ghee Primary School
Singapore, Null, Singapore11-1996
Skills
- Critical thinking
- Team collaboration
- Decision-making
- Customer service
- Goal setting
- Strategic planning
- Problem-solving
- Time management
- Documentation and reporting
- Task delegation
Hobbie
Love to cook and love to experiment with different flavours in cooking.
Exploring different countries, states and foods.
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Malay
Advanced (C1)
mal
Timeline
Clinic Assistant /Office Manager
Island Family Clinic (Anchorvale)
11.2017 - 05.2023
Private Home Health Nurse
Caregiver Asia Pte Ltd.
05.2016 - 01.2018
Assistant Nurse
Khoo Teck Puat Hospital
04.2009 - 08.2012
Assistant Nurse
KK Women's And Children's Hospital
11.2005 - 05.2008
Specialist Diploma in Counseling Psychology
Arium School of Arts & Sciences
Specialist Diploma in Criminology
Arium School of Arts & Sciences
Nitec in Nursing
ITE Simei East
O Level
BMC Private School
N Level
Woodlands Secondory School
PSLE
Teck Ghee Primary School
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