SUKHJINDER KUMAR
Singapore
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Tonkatsu By MA MAison
02.2023 - Current
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Maintained positive relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Service Staff
Jab Global Pte. Ltd.(Char Grill Bar@ Holland Village)
02.2018 - 08.2018
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Placed order items in bag for drive-thru window delivery with speed and accuracy.
- Monitored food quality and presentation to maintain high standards.
Service Staff
Minor food group Singapore, (Thai Express)
07.2016 - 01.2017
- Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Enhanced teamwork and communication among colleagues through regular collaboration and support.
- Streamlined processes for order accuracy, resulting in reduced wait times and increased customer satisfaction.
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
Education
Post graduation diploma in business management -
Amity Global Institute
02.2023
Bachelor of Arts (HONOUR) Business Studies -
University of Northampton
03.2022
Beacon International Collage Pte. Ltd
01.2018
Boston Business School
01.2017
Bhogal Computer & Electronic
S.B.S.Nagar, Punjab01.2015
Sikh National Collegiate Senior Secondary School
S.B.S.Nagar, Punjab01.2014
Skills
- Employee Scheduling
- Operations Management
- Cost Reduction
- Team Motivation
- Sales Reporting
- Performance Reviewing
Personal Information
- Date of Birth: 03/13/96
- Nationality: Indian
- Marital Status: Married
Languages
English
Punjabi
Hindi
Timeline
Assistant Manager
Tonkatsu By MA MAison
02.2023 - Current
Service Staff
Jab Global Pte. Ltd.(Char Grill Bar@ Holland Village)
02.2018 - 08.2018
Service Staff
Minor food group Singapore, (Thai Express)
07.2016 - 01.2017
Post graduation diploma in business management -
Amity Global Institute
Bachelor of Arts (HONOUR) Business Studies -
University of Northampton
Beacon International Collage Pte. Ltd
Boston Business School
Bhogal Computer & Electronic
Sikh National Collegiate Senior Secondary School
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