I am a passionate, creative and a solution driven team player. I assimilate well in groups and am a determined worker , looking for opportunities to work in any domain in order to learn , gain experience and grow.
Overview
3
3
years of professional experience
Work History
Executive
Reliance SMSL Limited
09.2020 - 10.2022
Conducted regular meetings with team to discuss issues, concerns and updates.
Introduced new methods, practices, and systems to reduce turnaround time.
Acted as advisor for telecommunication issues to customers and clients
Customer Service Associate
Teleperformance India
11.2019 - 09.2020
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.