Dynamic and results-oriented professional with a diverse background spanning logistics, carpentry, tour guidance, injection molding, and social welfare. Excelled at RT Infinity Logistics & Transport by enhancing delivery efficiency and safety standards. Skilled in problem-solving and exceptional communication, adept at driving continuous improvement and team collaboration. Achieved significant improvements in customer engagement and operational productivity.
Overview
19
19
years of professional experience
Work History
Tour Guide Assistant
SAVARIAN LEISURE PTE LTD
02.2024 - 08.2024
Improved customer service by actively soliciting feedback from visitors and implementing suggested changes.
Collaborated with team members to design immersive activities within each tour, resulting in high levels of guest engagement.
Conducted thorough research on historical sites to provide accurate information during tours.
Maintained a safe environment for visitors, addressing any concerns or issues promptly.
Carpenter's Assistant
FLEXA FURNITURE PTE LTD
01.2019 - 09.2019
Cut materials according to specifications in preparation for installation.
Identified product defects and brought to job foreman for resolution.
Gained valuable education in residential and commercial building codes.
Worked with master carpenters to install decks for both residential and commercial customers.
Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
Assisted with movement of materials and equipment to job sites.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Planned and executed work with proper tools and materials to maximize productivity.
Followed established job site safety regulations and maintained safe and clean work area.
Completed installations of building structures, trim, flooring, and cabinetry.
Built flooring, window frames and countertops according to custom carpentry project specifications.
Prepared materials accurately using hand and power tools to make precise cuts.
Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
Covered surfaces with laminated plastic covering material.
Assisted carpenters in constructing new homes, installing frames and assembling roofing structures.
Boosted team performance by collecting debris, extra materials, and tools to keep work areas clean and organized.
Set up and broke down scaffolding, shoring, and other support systems to meet project requirements.
Cleaned work areas, machines and equipment to maintain clean and safe job site.
LORRY DRIVER
RT INFINITY LOGISTICS & TRANSPORT SDN BHD
02.2015 - 11.2018
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Operated with safety and skill to avoid accidents and delays.
Completed routine maintenance on truck to keep in working order.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Injection Molding Machine Operator
CARSEM SEMICONDUCTOR SDN BHD
02.2010 - 05.2015
Coordinated with quality control teams to address non-conformances, implementing corrective actions and driving continuous improvement in product quality.
Achieved on-time delivery of customer orders by closely monitoring production schedules and coordinating with other departments as needed.
Implemented 5S methodology in the workspace, resulting in improved organization and cleanliness throughout the facility.
Improved product quality by implementing thorough inspection processes and identifying defects in injection-molded parts.
Enhanced production efficiency by optimizing machine settings for various materials and mold designs.
Trained new operators on injection molding machines, enhancing their knowledge and skills for efficient performance.
Contributed to continuous improvement initiatives by identifying areas for process optimization and implementing best practices.
LORRY DRIVER
BAX LOGISTICS MANAGEMENT SDN BHD
03.2008 - 04.2010
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Inspected load security and checked for damages.
Collaborated with team members to streamline processes and improve overall efficiency.
Social Welfare Assistant
KEDAH SOCIAL WELFARE DEPARTMENT
02.2006 - 11.2008
Managed a high volume of cases, consistently maintaining accuracy and attention to detail under pressure.
Developed and maintained relationships with community organizations and agencies.
Facilitated communication between clients and other service providers.
Assisted in conducting needs assessments to identify key areas of service needs.
Senior Concept Artist & Digital Illustrator at Strike Theming & Leisure Pte. Ltd.Senior Concept Artist & Digital Illustrator at Strike Theming & Leisure Pte. Ltd.