Suhailah Abu Hassan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Fast learner and able to retain information well. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Music Instructor
Alunan Enterprise
Singapore
01.2022 - Current
- Familiarized students with basic concepts of music theory such as notes, tempo, symphony, beats, compositions, and chords.
- Taught students to master instrument of choice during weekly lessons.
- Introduced new teaching methods, resulting in improved retention of musical concepts and techniques among students.
- Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
- Prepared students for various performance such as SYF, school celebrations and community shows.
- Supervised students during rehearsals to provide direction to students during practice sessions.
Assistant Teacher
Raffles Student Care
Punggol, Singapore
10.2023 - Current
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Supported students' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Arrived at assigned areas on time, prepared, and ready to work.
- Boosted children's social skills development through group play, interactive games, and role-playing activities.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
Receptionist
GolfX
Dhoby Ghaut, Singapore
06.2023 - 09.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Collected cash and credit payments, processed transactions and updated relevant records.
Sales Associate
Kilogramme
Punggol Northshore, Singapore
07.2022 - 04.2023
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Barista
Starbucks
Raffles City Mall, Singapore
11.2018 - 02.2023
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Service Crew Member
Merci Marcel
Telok Ayer, Singapore
12.2021 - 04.2022
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Streamlined order processing by communicating orders effectively with fellow crew members and management staff.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly service.
Assistant Teacher
Etonhouse Preschool
Mountbatten, Singapore
07.2021 - 10.2021
- Modeled positive behavior and communication skills for students.
- Contributed ideas for classroom decorations that fostered creativity and imagination among young learners.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
Service Crew Member
Pizza Hut
Bedok Mall, Singapore
11.2017 - 01.2018
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Streamlined order processing by communicating orders effectively with fellow crew members and management staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Higher Nitec - Early Childhood Education
Institute of Technical Education
Yio Chu Kang, Singapore05.2021
O-Level Certificate -
Meridian Secondary School
Kampong Pasir Ris, Singapore01.2019
Skills
- Teaching strategies
- Learning support
- Relationship Building
- English Fluency
- Schedule Management
- Logistics
- Student Engagement
- Art and music instruction
- Classroom Management
- Co-Teaching and Co-Planning
- Creative Instruction Style
- Lesson Plan Implementation
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Assistant Teacher
Raffles Student Care
10.2023 - Current
Receptionist
GolfX
06.2023 - 09.2023
Sales Associate
Kilogramme
07.2022 - 04.2023
Music Instructor
Alunan Enterprise
01.2022 - Current
Service Crew Member
Merci Marcel
12.2021 - 04.2022
Assistant Teacher
Etonhouse Preschool
07.2021 - 10.2021
Barista
Starbucks
11.2018 - 02.2023
Service Crew Member
Pizza Hut
11.2017 - 01.2018
Higher Nitec - Early Childhood Education
Institute of Technical Education
O-Level Certificate -
Meridian Secondary School