Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Suhailah Abu Hassan

Suhailah Abu Hassan

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Fast learner and able to retain information well. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Music Instructor

Alunan Enterprise
01.2022 - Current
  • Familiarized students with basic concepts of music theory such as notes, tempo, symphony, beats, compositions, and chords.
  • Taught students to master instrument of choice during weekly lessons.
  • Introduced new teaching methods, resulting in improved retention of musical concepts and techniques among students.
  • Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
  • Prepared students for various performance such as SYF, school celebrations and community shows.
  • Supervised students during rehearsals to provide direction to students during practice sessions.

Assistant Teacher

Raffles Student Care
10.2023 - Current
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Supported students' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Boosted children's social skills development through group play, interactive games, and role-playing activities.
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.

Receptionist

GolfX
06.2023 - 09.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Collected cash and credit payments, processed transactions and updated relevant records.

Sales Associate

Kilogramme
07.2022 - 04.2023
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Barista

Starbucks
11.2018 - 02.2023
  • Used POS system to accurately enter orders and process payments.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Service Crew Member

Merci Marcel
12.2021 - 04.2022
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Streamlined order processing by communicating orders effectively with fellow crew members and management staff.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Enhanced customer satisfaction by providing efficient and friendly service.

Assistant Teacher

Etonhouse Preschool
07.2021 - 10.2021
  • Modeled positive behavior and communication skills for students.
  • Contributed ideas for classroom decorations that fostered creativity and imagination among young learners.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
  • Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.

Service Crew Member

Pizza Hut
11.2017 - 01.2018
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Streamlined order processing by communicating orders effectively with fellow crew members and management staff.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Higher Nitec - Early Childhood Education

Institute of Technical Education
Yio Chu Kang, Singapore
05.2021

O-Level Certificate -

Meridian Secondary School
Kampong Pasir Ris, Singapore
01.2019

Skills

  • Teaching strategies
  • Learning support
  • Relationship Building
  • English Fluency
  • Schedule Management
  • Logistics
  • Student Engagement
  • Art and music instruction
  • Classroom Management
  • Co-Teaching and Co-Planning
  • Creative Instruction Style
  • Lesson Plan Implementation

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Assistant Teacher

Raffles Student Care
10.2023 - Current

Receptionist

GolfX
06.2023 - 09.2023

Sales Associate

Kilogramme
07.2022 - 04.2023

Music Instructor

Alunan Enterprise
01.2022 - Current

Service Crew Member

Merci Marcel
12.2021 - 04.2022

Assistant Teacher

Etonhouse Preschool
07.2021 - 10.2021

Barista

Starbucks
11.2018 - 02.2023

Service Crew Member

Pizza Hut
11.2017 - 01.2018

Higher Nitec - Early Childhood Education

Institute of Technical Education

O-Level Certificate -

Meridian Secondary School
Suhailah Abu Hassan