Suhaidah Jumali
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Caseworker
Montfort Care Child Protection
04.2023 - Current
- Conduct comprehensive assessments and investigations of reports of child abuse or neglect, ensuring adherence to child welfare laws and policies
- Implemented evidence-based practices in casework interventions, enhancing overall effectiveness of service delivery.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Engage and collaborate family and parents to ensure safe home environment for children at risk
- Established trusting relationships with clients, fostering open communication and rapport building.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Develop and implement tailored intervention plans focused on addressing risk factors and enhancing protective factors to promote child safety and family stability
- Maintain accurate and detailed case records, documentation, and reports in compliance with agency standards.
Caseworker
PPIS Family Service Centre East
01.2014 - 01.2021
- Conduct initial assessments and screenings to identify client needs, strengths, and goals, utilizing a strengths-based and client-centered approach
- Develop and implement individualized service plans in collaboration with clients, focusing on addressing barriers to stability and enhancing family functioning
- Provide crisis intervention and supportive counseling to individuals and families experiencing challenges such as homelessness, domestic violence, substance abuse, or mental health issues
- Facilitate access to community resources and services, including housing assistance, financial aid, healthcare, childcare, and educational programs
- Advocate on behalf of clients to ensure their rights are protected and their needs are met within the community and social service systems
- Maintain accurate and up-to-date case records, progress notes, and documentation in compliance with agency standards and confidentiality guidelines
- Monitored case progress for timely completion and compliance with applicable regulations.
- Monitored clients' progress to adjust intervention plans accordingly.
- Collaborated with other professionals to plan and coordinate care for clients.
Allied Educator - Teaching and Learning
Saint Anthony Canossian Secondary School
01.2012 - 01.2014
- Supporting Classroom Instruction: Collaborating with teachers to support the delivery of lessons and activities in the classroom
- This may involve assisting with lesson preparation, facilitating group work, providing one-on-one support to students, and implementing differentiated instruction strategies to meet the diverse learning needs of students
- Student Welfare and Development: Supporting the holistic development of students by providing guidance, mentorship, and pastoral care
- This may include counseling students, addressing behavioral issues, promoting positive social interactions, and fostering a supportive learning environment
- Special Needs Support: Providing support to students with special educational needs (SEN) or learning difficulties
- This may involve implementing Individualized Education Plans (IEPs), adapting teaching materials, and providing accommodations or modifications to facilitate the inclusion and participation of all students in classroom activities
- Assessment and Evaluation: Assisting in the assessment and evaluation of student progress and achievement
- This may include administering tests and assessments, grading assignments, and providing feedback to students to help them improve their academic performance.
Fire Rescue Specialist / Hazmat Specialist
Singapore Civil Defence Force
01.2005 - 01.2011
- Emergency Response: Responding quickly and efficiently to emergency calls, including fires, accidents, medical emergencies, and hazardous materials incidents
- They are often the first on the scene and are responsible for assessing the situation, providing initial medical care if necessary, and taking appropriate action to mitigate the emergency
- Fire Suppression: Performing fire suppression activities such as extinguishing fires, conducting search and rescue operations to locate and evacuate occupants, and ensuring the safety of affected individuals and property
- Medical Assistance: Providing basic and advanced medical care to individuals in need, including administering first aid, performing CPR, and stabilizing patients until more advanced medical personnel arrive
- Technical Rescue: Conducting technical rescue operations such as rope rescue, confined space rescue, water rescue, and trench rescue to extricate individuals from hazardous situations
- Hazardous Materials Response: Identifying and mitigating hazards associated with chemical spills, leaks, or other hazardous materials incidents, including performing containment and decontamination procedures as necessary
- Public Education: Educating the public on fire safety, emergency preparedness, and disaster response through community outreach programs, school presentations, and public events
- Equipment Maintenance: Maintaining and inspecting firefighting and rescue equipment, ensuring that all tools and apparatus are in proper working condition and ready for use during emergencies.
Education
Specialist Diploma in Teaching & Learning for Allied Educators -
National Institute of Education
01.2013
Bachelor of Science (Psychology) -
Singapore University of Social Sciences
01.2010
Diploma in Architectural Technology -
Singapore Polytechnic
01.2005
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client Advocacy
- Assessment skills
- Professional boundaries
- Ethical Practice
- Issue identification and resolution
- Family engagement
- Case Documentation
- Trauma Informed Care Framework
- Structured Decision Making (SDM) tools knowledge
Languages
English
Malay
Expertise Skills
- Crisis Management
- Cultural Competencies
- Communication Skills
- Assessment and Evaluation
- Advocacy Skills
- Crisis Intervention
- Casework management and Counselling
- Systemically Trained
- Trauma Informed Care
References
- Zahara Mahmood, Blk 41 Chai Chee St, Singapore, Singapore, 461041, 87783456, zaharamadmood@gmail.com
- Nuraida Khalid, Wisma Geylang Serai, Singapore, Singapore, 408528, 82226346
Baking
I love to bake and cook for my loved ones. Baking brings me joy when people enjoy the food and bakes that I share. I like the challenge that it gives and I feel a sense of achievement when I am able to bake or cook something delicious.
Timeline
Caseworker
Montfort Care Child Protection
04.2023 - Current
Caseworker
PPIS Family Service Centre East
01.2014 - 01.2021
Allied Educator - Teaching and Learning
Saint Anthony Canossian Secondary School
01.2012 - 01.2014
Fire Rescue Specialist / Hazmat Specialist
Singapore Civil Defence Force
01.2005 - 01.2011
Specialist Diploma in Teaching & Learning for Allied Educators -
National Institute of Education
Bachelor of Science (Psychology) -
Singapore University of Social Sciences
Diploma in Architectural Technology -
Singapore Polytechnic
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