Summary
Work History
Education
Skills
Languages
Timeline
Generic
Suguna Raman

Suguna Raman

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.


Punctual and honest cleaner with solid background in commercial and office building environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Work History

Cashier Supervisor

NSK Groceries
2022 - 2025
  • Supervised daily cash register operations and ensured accurate cash handling procedures.
  • Trained new cashiers on customer service standards and operational protocols.
  • Implemented inventory management practices to streamline product availability.
  • Monitored employee performance and provided constructive feedback for improvement.

Cleaner

ISS Facility Services
2012 - 2015
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Education

NIL - SPM

SMK Dindings
Pundut 32000 Sitiawan Perak
11.2006

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English
Intermediate (B1)
Tamil
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Cashier Supervisor

NSK Groceries
2022 - 2025

Cleaner

ISS Facility Services
2012 - 2015

NIL - SPM

SMK Dindings
Suguna Raman