Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Suganya D/o Suppayiah

Summary

Team-oriented and well-organized individual with a Degree in Business Management from Murdoch University and a Diploma in Accountancy and Finance. Over 3 years of experience in supervisory roles, adept at managing teams, logistics, and administrative tasks. Proficient in office management, business intelligence, and workforce leadership. I am seeking a supervisory or administrative role where I can leverage skills in office management, client relations, and data-driven decision-making.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Service Associate – Client Data Services Team

Accenture Singapore
Singapore, Singapore
09.2019 - 12.2022

Company Overview: Onsite Facebook

  • Improved sales data quality in Facebook's internal CRM system by reviewing and validating data
  • Corresponded with internal sales teams and advertisers regarding data discrepancies and policy appeals
  • Provided feedback on trends and suggested process improvements for enhanced workflow efficiency
  • Managed a minimum of 45 tickets per day

Logistics Supervisor

Continental Equipment Pte Ltd
Singapore, Singapore
11.2015 - 07.2019
  • Managed a logistics team of 10, warehouse operations, and a transportation fleet
  • Implemented daily shipping logs using Navision and oversaw inventory control and customer service resolution
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.

Sales Coordinator

Continental Equipment Pte Ltd
Singapore
08.2015 - 11.2015
  • Supported the sales team with documentation, client follow-up, and tender costing for project bids
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.

Site Safety Supervisor

YALE NUS Project
Singapore, Singapore
01.2015 - 08.2015
  • Administered site safety protocols and ensured workers adhered to safety regulations and equipment use
  • Developed and enforced site-specific safety plans to minimize risks and maintain a secure workspace.
  • Advocated for continuous improvement in terms of occupational health policies within the company, leading to better worker protection measures being implemented over time.

Admin Executive

YALE NUS Project
Singapore, Singapore
07.2014 - 12.2014
  • Managed administrative functions including payroll, equipment imports, and progress reporting for on-site workers
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.

Trade Confirmation & Contracting

DBS Asiahub
Singapore, Singapore
05.2014 - 07.2014
  • Handled US and HK intranet trading, data entry, and contract settlement
  • Provided support to Confirmation team members, contributing to well-organized and efficient program operations.

Operations Admin Executive

Goldbell Car Rental
Singapore, Singapore
04.2013 - 05.2014
  • Coordinated order processing, car delivery, and handled billing and administrative duties
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.

Education

Degree - Business Management

Murdoch University
Singapore
10-2024

Diploma - Accountancy and Finance

Nanyang Polytechnic
Singapore
01.2014

GCE ‘O’ Levels -

Yio Chu Kang Secondary School
Singapore
01.2008

Skills

  • Team Leadership & Supervision
  • Project & Logistics Management
  • Client Relationship Management
  • Data Entry & CRM Systems (eg, Salesforce, Microsoft Navision)
  • Microsoft Office Suite (Word, Excel, PowerPoint, Project)
  • Administrative & Safety Compliance
  • Proficient in MS Office (Word, Excel, PowerPoint, Project)
  • Excellent communication and interpersonal skills
  • Strong organizational and planning abilities
  • Customer Support
  • Records Maintenance

Certification

Building Construction Safety Supervisor Course (BCSS), 2014

Personal Information

  • Available: Immediate
  • Expected Salary: $3800 (Negotiable)
  • Gender: Female
  • Nationality: Singaporean
  • Driving License: Class 3

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Elementary (A2)

Timeline

Business Service Associate – Client Data Services Team

Accenture Singapore
09.2019 - 12.2022

Logistics Supervisor

Continental Equipment Pte Ltd
11.2015 - 07.2019

Sales Coordinator

Continental Equipment Pte Ltd
08.2015 - 11.2015

Site Safety Supervisor

YALE NUS Project
01.2015 - 08.2015

Admin Executive

YALE NUS Project
07.2014 - 12.2014

Trade Confirmation & Contracting

DBS Asiahub
05.2014 - 07.2014

Operations Admin Executive

Goldbell Car Rental
04.2013 - 05.2014

Degree - Business Management

Murdoch University

Diploma - Accountancy and Finance

Nanyang Polytechnic

GCE ‘O’ Levels -

Yio Chu Kang Secondary School
Suganya D/o Suppayiah