Versatile Senior Officer specializing in training administration and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. Proven track record of successfully streamlining business operations and increased productivity of team members. Pursuing new professional challenges with a growth-oriented company.
Overview
10
10
years of professional experience
Work History
Senior Officer
Singapore University of Social Sciences
11.2022 - 07.2023
Verify and approve employees' reimbursement claims via SuccessFactors (Rhombus) system
Verify and raise invoices for payment to service providers via the SAP system
Provide logistical support for HR activities/events such as booking of meeting rooms, engaging of catering services and create Zoom sessions
Coordinate with external training providers to register employees for training
Update training details and training records in SuccessFactors
Monitor/track training budget and/or training statistics.
Senior Executive
Ministry of Finance - VITAL Shared Services
04.2015 - 10.2022
Role as a Course Administrator: Handling course registration, withdrawal, and replacement for applicants
Ordering of refreshment, collation of course evaluation and updating of attendance
Certifying of course invoices
Role as a Training Coordinator: Compiling nominations from Service Partner
Scheduling officers for the nominated courses
Assist officers with registrations and handling queries regarding re-scheduling, SDF grant and payment terms
Keep track of the officer's course completion and ensure that their learning needs are met
Liaise with Service Partner for process improvement and to explore automation
Achievements: Project Lead to prepare training calendar
Preparation of quarterly training statistics
Modified tracking file using excel formulas
Attained recognition from organization for quality service
Award: 'Vital Stars'
Training Executive - Front Desk
Academy of Corporate Management
09.2014 - 03.2015
Processing of new registrations by updating data into database
Scheduling of classes/lessons based on trainer's availability
Collection of payment and issuing of invoices
Designed posters and training brochure using MS Powerpoint for career fair
Other duties such as handling walk-in customers and current student queries and answering phone calls.
School Programme Executive
People Advantage Singapore
03.2013 - 02.2014
Management of Co-curriculum Activities (CCA) by working closely with supervisor
Work closely with Administrative Manager to review all CCA trainers' contract and raise AOR and follow up with ITQ via Gebiz system
Assigned as CCA meeting representative; in charge of venue booking, ordering refreshments, and taking notes of meeting
Other duties such as handling walk-in parents/students and answering phone calls.
Education
Bachelor of Arts - Tourism And Events
Murdoch University
Singapore
01.2023
Information Communication Technology
Singapore Polytechnic
Singapore
01.2012
O Levels
Clementi Town Secondary School
Singapore
01.2008
PSLE
Pei Tong Primary School
Singapore
01.2003
Skills
Organizational improvement
Process Improvement
Project Planning]
Excel (Advanced)
Canva
SAP System
Nearestmrt
Bukit Batok
Lastdrawnsalary
$3,400
Personal Information
Age: 32
Expected Salary: $4,000
Citizenship: Singaporean
Marital Status: Married
References
Ms Sandy Chen, Present Section Manager, Ministry of Finance, Vital Shared Services, 97403842
Ms Joan Aloysius Marcelin, Previous Section Manager, Ministry of Finance, Vital Shared Services, 98800376