Sufian Rahmat
Summary
Detail-oriented Technician with a strong background in customer service and technical troubleshooting. Adept at resolving Wi-Fi connectivity issues and enhancing network reliability in residential settings. Proven ability to communicate complex information clearly to ensure customer satisfaction. Experienced in maintaining compliance and collaborating effectively with teams to improve service efficiency.
Overview
2026
2026
years of professional experience
Work History
Technician
M1
- Troubleshot and resolved customer Wi-Fi issues to ensure optimal connectivity.
- Installed and configured new Wi-Fi systems in customer homes, enhancing network reliability.
- Handled power outage challenges by implementing backup solutions to maintain service continuity.
- Communicated technical information to customers in an easy-to-understand manner, ensuring satisfaction.
- Collaborated with team members to improve troubleshooting techniques and customer service efficiency.
Parking Enforcement Officer
Times Parking
- Enforced parking regulations to ensure compliance with local laws.
- Conducted regular inspections of designated parking areas.
- Issued citations for unauthorized parking violations.
- Provided information to the public regarding parking policies.
- Collaborated with law enforcement to address parking-related issues.
Rider
Deliveroo
- Current
- Ensure timely and safe delivery of food to customers' homes.
- Communicate effectively with customers to confirm delivery details.
- Adhere to all traffic and safety regulations while riding.
- Resolve delivery issues by contacting rider support for assistance.
- Maintain cleanliness and organization of delivery equipment.
Education
No Degree - N Level
Jamiyah Business School
SingaporeSkills
- Wi-Fi troubleshooting
- Customer service
- Time management
- Problem resolution
- Technical communication
- Compliance enforcement
- Traffic safety adherence
- Team collaboration
- Inspections
- Service continuity
Timeline
Technician
M1
Parking Enforcement Officer
Times Parking
Rider
Deliveroo
- Current
No Degree - N Level
Jamiyah Business School
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