Suffian Abu

1. Establish good rapport and networking and managing relationship and engagements with the targeted stakeholder in general, and in particular to store basic stakeholder data, identify, assess and monitor stakeholders' expectations and possible issues that may arise and may impact PETRONAS as an organization in one centralized stakeholder management system which records and monitors stakeholder and organization profiles, engagements, issues, grievances and social investment activities.

2. Assessing the engagements in order to improve our interactions in the future.

3. Personalizing communications with relevant stakeholder in sending out festive greetings and event invitation, ensuring appropriate protocol arrangement, distributing PETRONAS collaterals (e.g. PETRONAS financial annual report), providing business updates (e.g. CSR activities).

• Carrying out surveys, research and feedback to help PETRONAS better understand stakeholders requirements, interests and concerns to help improve PETRONAS business delivery and improve reputation perception and sentiments towards PETRONAS.
• Provide Protocol Advisory to top Management and business units to ensure correct etiquette are adhered to in attending formal ceremonies and events.
• Provide end-to-end management with regards to High Level Corporate Visits by Federal Government Ministers, State Chief Ministers and Foreign Leaders (Ministers. Ambassadors etc.) to PETRONAS Twin Towers ensuring all security and relevant support are being executed smoothly.

1. Contract Management

Plan, implement and oversee procurement and contract process in securing products and services to ensure compliance to policies and procedures.

2. Planning & Budgeting

Plan and execute Annual G&A and CAPEX budget and providing advisory services, support to users relating to budgetary matters.

3. Performance Reporting

Plan and execute Galeri PETRONAS operational performance, financial annual budget utilization and tracking, and variance reporting to the Management.

4. Asset Utilization

Plan and execute asset utilization including tagging, inspection, and disposal in line with procedures and guidelines to ensure optimum and effective utilization of assets.

5. Financial Services

Plan and lead payment processing for items purchased/ services secured and back-charging exercise to ensure accurate and timely billing.

1. Overseeing the operations of 27 Retail Stations surrounding Shah Alam and Subang Jaya, Selangor; ensuring compliance and maintain high operation standards in Housekeeping, Customer service, Marketing & promotion and HSSE.

2. Responsible in tracking the stations' monthly fuel and non-fuel sales performance.

3. To pool and optimize resources from supporting divisions, enablers within PDB and station dealers, working together to deliver the sales target and sustain consistency of customer service satisfaction and station readiness with minimal interruption.

4. Close monitoring of new trends in retail market and competitor's marketing promotions to ensure quick response in rolling out new initiatives to create competitive advantage.

1. Conduct Audit on PETRONAS Arrangement Contractors (PAC) Quarterly audited accounts; ensuring all Cost Recovery monetary claims to PETRONAS are in accordance with the approved PAC contract and PETRONAS policies and guidelines.

2. To prepare Audit Report and higlight any non-compliance of cost recovery monetary claims to

PETRONAS submission which;

a.) deemed excessive, non-beneficial to Malaysian Petroleum Operations

b.) non-compliance activities to PAC contract and PETRONAS policies and guidelines.

1. Conducting internal audits to UEM Subsidiary of Companies in accordance with appropriate standards and procedures.

2. Preparing audit reports with audit recommendations on the non-compliances.

3. Perform follow-up audit reviews to ensure appropriate audit closure and corrective actions are carried out accordingly.

4. Prepare for the audit committee and management reporting for risk management and compliance matters.

5. Providing assurance about the effectiveness of existing internal controls and procedures.

1. Responsible in overseeing the overall operations including human resources, administration, customer service, sales, security, safety, health, facility maintenance, engineering, procurement & cleaning services of the branch in accordance with company objectives.

2. Responsible in overseeing the branch's operations cost control and profit & loss (P&L).

3. Maintain good rapport and networking with relevant stakeholders and government agencies.

1. Conduct physical stock count audit of inventories and other assignment at Singer branches and Head Office.

2. Prepare audit report & present audit findings

3. Follow up on audit findings to ensure corrective audit actions are carried out.

4. Liaise with HO departments on audit findings for system and policies/guideline improvement.