Suet Ling

Administrative Responsibilities -

• Oversee day-to-day office management, including managing office supplies, equipment, and ensuring a clean and organized work environment.
• Manage incoming calls, emails, and correspondence.
• Raise and issued invoice billing.
• Monitor and maintain office equipment and coordinate maintenance as required.
• Handle the documentation, filing, and archiving of company records.
• Liaise with vendors and service providers for office-related services (e.g., cleaning, IT equipment, etc.)
• Ensure that health and safety protocols are followed in the office environment.

Human Resource Responsibilities -

• Maintain office attendance records and assist in managing leave requests and absences.
• Support the Manager /Supervisor in HR functions (Recruitment, Payroll, Compensation & Benefits, Budgets, Employee Relations, etc.)
• Manage onboarding and offboarding processes, including new hire orientation, probation completion and exit procedures.
• Handle work pass administration, including applications, renewals, cancellations, and issuance of work passes.
• To assist in recruitment, which includes job postings, schedule interviews.
• Prepare all employment related documents, e.g. employment contract, letter.
• Processing of Government Bodies claim such as Maternity claims, Childcare leave claims, NS claims
• Preparation and filing of IR8A and IR21
• Administer payroll processing via Infotech payroll system.
• Maintain insurance records of employees as per company policy.
• Assist HR manager to prepare insurance claims (Workmen Compensation, Hospitalisation)
• Maintain and update employee records in HRMS (Human Resource Management System) or other databases

Administrative Responsibilities -

• Office Health and Safety Compliance: Enforce office rules to maintain a safe, healthy, and productive work environment.
• Facilities Supervision: Oversee office cleaning to uphold a clean workspace, and supervise maintenance activities.
• Event Planning and Coordination: Organize and execute company-wide events, such as the annual dinner and team-building activities.
• Attend to calls. emails and correspondences
• Provide admin support including preparing quotations, tender documents, project schedules and progress reports
• Other admin duties as assigned

HR Responsibilties -

• Oversee full-spectrum HR and administrative functions, covering essential employee lifecycle activities from recruitment and onboarding to exit processes.
• Draft and prepare all necessary HR documents, including employment contracts, onboarding schedules, and evaluation reports. Facilitate timely confirmations and employee performance reviews.
• Handle all work pass-related activities, including application submissions, renewals, cancellations, and regular follow-ups to ensure legal compliance and smooth operations.
• Maintain comprehensive records for each employee, managing documentation for employment changes, resignations, and terminations.
• Administer final settlement and exit clearances for indirect staff, ensuring a thorough and compliant offboarding process.
• Oversee compliance with government surveys (e.g., Ministry of Manpower), manage government subsidies, and handle levy waivers.