Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Sudha Charlotte

Sudha Charlotte

Summary

Dedicated Professional with diverse work experience demonstrating adaptability and resilience in fast-paced environments. Developed strong time management and organizational skills through various roles while balancing education commitments. Committed to building a long-term career and contributing positively to a supportive team..

Overview

14
14
years of professional experience

Work History

Kitchen Staff Member

BHC KITCHEN
04.2025 - 12.2025
  • Collaborated with team members to streamline service delivery during peak hours, enhancing customer satisfaction.
  • Assisted in food preparation and cooking processes, ensuring high standards of hygiene and safety.
  • Maintained cleanliness and organization of kitchen equipment and workstations for efficient operations.
  • Operated kitchen appliances and tools effectively, adhering to operational guidelines and procedures.
  • Adapted quickly to changing menus and special requests, demonstrating flexibility in fast-paced settings.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Administrative Clerk

TKY FOOD ENTERPRISE
11.2024 - 01.2025
  • Organized and maintained accurate filing systems for essential documents
  • Processed incoming and outgoing correspondence efficiently
  • Assisted in scheduling appointments and managing calendars
  • Coordinated office supplies inventory, ensuring timely restocking
  • Supported team with data entry tasks using Microsoft Office Suite
  • Entered data into system and updated customer contacts with information to keep records current.

Recruiter

CAPLEN & CONTRACTERS
06.2024 - 09.2024
  • Collaborated with hiring managers to refine job descriptions and align candidate profiles with organizational needs.
  • Facilitated interview processes, coordinating schedules between candidates and hiring teams effectively.
  • Conducted candidate sourcing through various platforms to identify qualified talent for open positions.
  • Managed applicant tracking system to ensure accurate record-keeping of recruitment activities and candidate progress.
  • Maintained strong relationships with candidates, providing timely updates and feedback throughout recruitment cycles.
  • Conducted phone and direct interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.

Warehouse Packer

Time Printers
01.2012 - 11.2023
  • Packaged products efficiently to meet shipping deadlines and maintain inventory accuracy.
  • Operated packaging machinery and equipment, ensuring proper functioning and safety compliance.
  • Conducted quality control checks on packaged items to ensure adherence to specifications.
  • Coordinated with team members to optimize workflow and enhance productivity in packing operations.
  • Trained new staff on packing procedures and safety protocols, fostering a collaborative work environment.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.

Dishwasher

Freelance
01.2016 - 02.2021
  • Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
  • Organized and prioritized dishwashing tasks to ensure timely service during peak hours.
  • Collaborated with kitchen staff to streamline workflow and reduce bottlenecks in food preparation areas.
  • Trained new staff on efficient dishwashing techniques and proper safety protocols.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.

Server

Mischief Restaurant
06.2014 - 08.2014
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order processing and guest satisfaction.
  • Collaborated with kitchen staff to streamline service operations and improve food delivery times.
  • Trained new servers on menu knowledge and service standards to maintain quality experiences.
  • Oversaw daily shift operations, coordinating team efforts to meet service goals consistently.
  • Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.

Cashier

Buzz
06.2013 - 07.2014
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained clean and organized checkout areas to enhance shopping experience.
  • Trained new cashiers on operational procedures and customer service standards.
  • Implemented efficient checkout procedures to reduce wait times for customers.
  • Monitored inventory levels and communicated restocking needs to management.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Retail Cashier

Johan Paris
07.2012 - 12.2012
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
  • Maintained organized merchandise displays, contributing to a visually appealing store environment.
  • Collaborated with team members to uphold high standards of customer service during peak hours
  • Promoting happy hur deals buns ,bread.
  • Analyzed sales patterns to identify opportunities for promotional strategies that boosted revenue.

Education

High School Diploma -

William Angiliss Institutte , Singapore, Null, Singapore
04.2001 -

Skills

Food preparation and basic cooking

Kitchen operations and cleanliness

Food hygiene and safety awareness

Basic food handling and preparation

Maintaining clean and organised work areas

Customer service and customer care

Taking customer orders accurately

Serving food and beverages

Cash handling and payment processing

Operating POS/cashier systems

Handling cash, card and digital payments

Preparing bills and issuing receipts

Retail sales and product promotion

Bakery product knowledge and presentation

Recommending products to customers

Upselling and promoting products

Stock checking and inventory support

Replenishing shelves and displays

Product packing and labelling

Checking product quality and expiry dates

Handling customer enquiries and requests

Handling customer complaints professionally

Good communication and interpersonal skills

Administrative and clerical support

Data entry and record keeping

Filing and organising documents

Basic computer skills

Telephone and email communication

Scheduling and appointment coordination

Attention to detail and accuracy

Time management and multitasking

Teamwork and collaboration

Ability to work in a fast-paced environment

Ability to follow instructions and procedures

Responsible and reliable

Fast learner and adaptable

Positive attitude and willingness to learn

Maintaining professional standards

Accomplishments

    Throughout my working experience, I have developed a diverse range of skills across customer service, administration, recruitment, retail, and warehouse operations. Starting work at a young age while continuing my studies taught me responsibility, adaptability, and a strong work ethic.

    Some of my key achievements include successfully supporting recruitment by sourcing and interviewing candidates, assisting with onboarding processes, and maintaining accurate recruitment records. In customer service and retail roles, I consistently provided friendly and efficient service, handled cash transactions accurately, promoted products, and worked effectively in fast-paced environments. I have also gained valuable administrative experience through data entry, document management, and coordinating daily office operations.

    Working in different industries has strengthened my communication, teamwork, problem-solving, and organizational skills. I take pride in learning quickly, adapting to new responsibilities, and maintaining a positive attitude. Now that I have completed my studies, I am committed to building a long-term career where I can continue to grow professionally and make meaningful contributions to my employer.

Additional Information

I have completed the Higher Certificate in Infant Care (HCIC), including the required training and internship/practicum. Through my course and hands-on experience, I have developed practical skills and knowledge in caring for infants, supporting their daily routines, safety, hygiene, nutrition, and early development. I am passionate about providing attentive, nurturing, and responsive care while creating a safe and positive environment for infants.

I have also completed my Private Diploma in Event Management, Coordination and Tourism.

EDUCATION & QUALIFICATIONS

Higher Certificate in Infant Care (HCIC)
Completed
• Completed required training and practical practicum/internship
• Hands-on experience caring for infants
• Knowledge of infant routines, safety, hygiene, nutrition and developmental needs

Private Diploma in Event Management, Coordination & Tourism
Completed
• Event planning and coordination
• Customer service and communication
• Organisation and administrative skills
• Tourism and hospitality knowledge

Im looking for job on weekdays

Availability: Monday–Friday, preferably 9:00 AM–5:00 PM. I am also available for 8:30 AM–5:30 PM positions when the workplace is conveniently located near my residence. Open to both full-time and suitable part-time opportunities.

Timeline

Kitchen Staff Member - BHC KITCHEN
04.2025 - 12.2025
Administrative Clerk - TKY FOOD ENTERPRISE
11.2024 - 01.2025
Recruiter - CAPLEN & CONTRACTERS
06.2024 - 09.2024
Dishwasher - Freelance
01.2016 - 02.2021
Server - Mischief Restaurant
06.2014 - 08.2014
Cashier - Buzz
06.2013 - 07.2014
Retail Cashier - Johan Paris
07.2012 - 12.2012
Warehouse Packer - Time Printers
01.2012 - 11.2023
William Angiliss Institutte - High School Diploma,
04.2001 -
Sudha Charlotte