Sudha Charlotte
Dedicated Professional with diverse work experience demonstrating adaptability and resilience in fast-paced environments. Developed strong time management and organizational skills through various roles while balancing education commitments. Committed to building a long-term career and contributing positively to a supportive team.
Work History
Kitchen Staff Member
8 Months- Prepared and cooked menu items according to standardized recipes and quality standards.
- Maintained kitchen cleanliness, adhering to food safety regulations and sanitation practices.
- Operated kitchen equipment safely, ensuring proper functionality and maintenance routines.
- Assisted in inventory management by tracking stock levels and reporting shortages.
admin
2 Months- Managed recruitment processes by sourcing candidates, conducting interviews, and making hiring recommendations.
- Coordinated training sessions and onboarding processes for new hires to facilitate their integration into the team.
- Managed recruitment processes by sourcing candidates, conducting interviews, and providing hiring recommendations to enhance team quality.
- Tracked inventory and supply levels by monitoring usage and placing orders.
- Streamlined administrative tasks in a fast-paced restaurant environment to support smooth operations and enhance customer satisfaction.
Recruiter
2 Months- Interviewed candidates and recruited them based on requirements.
- Streamlined recruitment processes to enhance candidate sourcing and selection efficiency.
- Developed and maintained relationships with hiring managers to align recruitment strategies with business needs.
- Conducted comprehensive candidate assessments using behavioral interviewing techniques to ensure cultural fit.
warehouse packer/ assistance
10 Years 10 Months- Worked 12 hours standing in a fast-paced environment , Completed night shifts with daily rated pay Stacked products efficiently for organization, Packed products securely for shipment , Labelled items according to designated slots , Performed housekeeping tasks to maintain cleanliness
- Packaged products accurately for shipment, ensuring adherence to quality standards and safety protocols.
- Operated packaging machinery efficiently to streamline workflow and minimize downtime.
- Maintained accurate inventory records, assisting in stock management and replenishment processes.
Dish washer
5 Years 1 Month- Efficiently cleaned and sanitized all food service dishes, utensils, and kitchen equipment according to health regulations.
- Organized dishware and kitchen utensils to streamline workflow and prevent cross-contamination.
- Cleaned and sanitized food service dishes, utensils, and kitchen equipment to meet health regulations.
- Supported kitchen staff during busy service periods by managing dishwashing and ensuring smooth workflow.
Server
1 Month- Worked as a part-time flexible service crew, Greeted customers, took orders , served food and drinks , cleaned of tables , performed housekeeping duties, and handled cashiering
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously, demonstrating strong multitasking skills in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
Shop cashier
1 Year 1 Month- Provided excellent customer service by addressing inquiries and resolving issues at the cashier counter.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly at cashier counter.
- Processed payments with various methods (cash, credit, and digital) while providing receipts and handling customer inquiries.
- Processed refunds and exchanges per store policies while accurately maintaining transaction log.
- Supported customers with purchases by providing tailored product recommendations and effective upselling.
- Assisted customers with their purchases, offering product recommendations and upselling when appropriate.
- Accurately scanned and bagged products for customers.
Retail server
5 Months- Promoted bread, packed products, and cashiered while upselling happy hour deals, performing housekeeping duties, and stocking breads and products as a part-timer during school holidays.
- Delivered exceptional customer service, ensuring guest satisfaction through attentive communication and personalized experiences.
- Managed dining area operations, maintaining cleanliness and organization to enhance overall guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
cashier, counter crew
1 Year 3 Months- Handled cash transactions accurately, ensuring balanced cash register and reducing discrepancies at shift end.
- Maintained cleanliness and organization of counter area, contributing to a welcoming environment for customers.
- Maintained cleanliness and organization of the counter area to create a welcoming environment for customers.
- Managed inventory and restocked items to prevent shortages.
Education
N level - singapore
Diploma - Mice & Events / Event & Tourism Event Coordinating & Management
Advanced diploma - Mice & Events / Event & Tourism Event Coordinating & Management
PSLE - singapore
Skills
Accomplishments
Throughout my working experience, I have developed a diverse range of skills across customer service, administration, recruitment, retail, and warehouse operations. Starting work at a young age while continuing my studies taught me responsibility, adaptability, and a strong work ethic.
Some of my key achievements include successfully supporting recruitment by sourcing and interviewing candidates, assisting with onboarding processes, and maintaining accurate recruitment records. In customer service and retail roles, I consistently provided friendly and efficient service, handled cash transactions accurately, promoted products, and worked effectively in fast-paced environments. I have also gained valuable administrative experience through data entry, document management, and coordinating daily office operations.
Working in different industries has strengthened my communication, teamwork, problem-solving, and organizational skills. I take pride in learning quickly, adapting to new responsibilities, and maintaining a positive attitude. Now that I have completed my studies, I am committed to building a long-term career where I can continue to grow professionally and make meaningful contributions to my employer.