SENIOR IT PROGRAM MANAGER | DIGITAL TRANSFORMATION LEADER
Summary
Strategic and results-oriented Senior IT Program Manager with 27+ years of global experience delivering enterprisescale technology initiatives across the banking and financial services sector. Recognized for leading complex digital transformations, driving multi-million dollar programs, and aligning technology outcomes with business strategy across APAC, EMEA, and global delivery hubs. Proven expertise in program governance, stakeholder management, cross-functional leadership, and regulatory compliance. Skilled at building high-performance teams, modernizing legacy platforms, and enabling innovation through cloud, data, and agile delivery models. Adept at operating at the intersection of technology and business value to accelerate growth, efficiency, and risk-managed execution.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
14
14
Certifications
Work History
Vice President
Citibank NA
12.2011 - Current
Directed end-to-end delivery of strategic IT programs worth USD 20 million, driving initiatives across information security, cloud adoption and regulatory compliance in APAC, EMEA and NAM regions.
Led, mentored and coached a team of over 25 technology project managers, across multiple regions, ensuring seamless execution using Agile and hybrid methodologies, consistently delivering measurable outcomes aligned to business goals.
Held full accountability for program governance, including financial planning, cost optimization, risk mitigation, investment request preparation and benefits realization tracking.
Led public cloud adoption for Switzerland operations, successfully migrating critical banking applications to the public cloud while navigating complex FINMA regulatory compliance ensuring secure and scalable infrastructure deployment.
Strengthened information and cyber security controls across Citibank's wealth platforms by leading the remediation of technology audit and vulnerability assessment findings, enhancing application safety, regulatory compliance and operational resilience.
Spearheaded award-winning digital transformation of Servicing and Onboarding applications for asset and liability products across APAC and EMEA, leveraging Agile-led development with Open APIs, microservices architecture and enhanced UI/UX - significantly elevated customer onboarding experience, improving customer acquisition and engagement metrics.
Delivered data analytics platforms across 20 markets, enabling de-duplication, AML screening, customer due diligence, and servicing automation, driving improved compliance and operational efficiency. Achieved USD 6M in cost savings through strategic tech-stack optimization and process efficiency.
Delivery Manager
HCL Technologies Ltd
04.2004 - 12.2011
Served as a trusted IT consultant to Standard Chartered Bank, leading end-to-end delivery of complex transformation programs across Treasury, Financial markets, Trade, Cash, Settlements, and Derivatives domains., using Agile, Waterfall, and Scrum methodologies.
Led and scaled a global delivery team of 250+, managing over 30 applications and contributing to USD 16M+ in account revenue through sustained delivery excellence and client satisfaction.
Delivered key platform upgrades, including OPICS backend system, significantly improving global treasury operations and straight-through processing.
Successfully deployed Reuters RTFX and CFETS trading platforms, enabling real-time CNY and USD/INR currency trades, enhancing trading capabilities and market access.
Provided IT consulting expertise, assessing client needs, designing tailored solutions, and advising on platform architecture, scalability, and regulatory alignment.
Actively supported pre-sales, PoCs, SOW contracts, contributing to business growth and client retention.
Recognized with multiple HCL Outstanding Employee Awards for excellence in delivery leadership, client engagement, and cross-functional team management.
Deutsche Software Ltd (Deutsche Bank AG, Germany)
01.1998 - 04.2004
Successfully delivered Credit Risk, Payments and Data Warehouse projects for IT Controls, , supporting critical regulatory and operational reporting needs at Deutsche Bank, Frankfurt.
Managed full project lifecycle including requirements gathering, project planning, resource allocation, risk/issue tracking, and quality assurance, ensuring on-time, within-budget delivery.
Demostrated technical competence in EDIFACT payment systems, to secure RFP win for a strategic engagements across the APAC region.
Led a cross-functional team of 15+, to drive technology projects of various size and scale.
Received multiple excellence awards from Deutsche Bank, for successful project outcomes.
Education
Senior Management Program - undefined
Indian Institute of Management (IIM)
01.2009 - 01.2010
M.Sc. - Statistics
Loyola College
01.1994 - 01.1996
B.Sc. - Statistics
Loyola College
01.1991 - 01.1994
Skills
PTS 20
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Certification
PMP - Project Management Institute
Career Accomplishments
Citibank NA, Singapore, Vice President, 12/01/11 - Present, Directed end-to-end delivery of strategic IT programs worth USD 20 million, driving initiatives across information security, cloud adoption and regulatory compliance in APAC, EMEA and NAM regions., Led, mentored and coached a team of over 25 technology project managers, across multiple regions, ensuring seamless execution using Agile and hybrid methodologies, consistently delivering measurable outcomes aligned to business goals., Held full accountability for program governance, including financial planning, cost optimization, risk mitigation, investment request preparation and benefits realization tracking., Led public cloud adoption for Switzerland operations, successfully migrating critical banking applications to the public cloud while navigating complex FINMA regulatory compliance ensuring secure and scalable infrastructure deployment., Strengthened information and cyber security controls across Citibank's wealth platforms by leading the remediation of technology audit and vulnerability assessment findings, enhancing application safety, regulatory compliance and operational resilience., Spearheaded award-winning digital transformation of Servicing and Onboarding applications for asset and liability products across APAC and EMEA, leveraging Agile-led development with Open APIs, microservices architecture and enhanced UI/UX - significantly elevated customer onboarding experience, improving customer acquisition and engagement metrics., Delivered data analytics platforms across 20 markets, enabling de-duplication, AML screening, customer due diligence, and servicing automation, driving improved compliance and operational efficiency. Achieved USD 6M in cost savings through strategic tech-stack optimization and process efficiency.
HCL Technologies Ltd, Delivery Manager, 04/01/04 - 12/01/11, Served as a trusted IT consultant to Standard Chartered Bank, leading end-to-end delivery of complex transformation programs across Treasury, Financial markets, Trade, Cash, Settlements, and Derivatives domains., using Agile, Waterfall, and Scrum methodologies., Led and scaled a global delivery team of 250+, managing over 30 applications and contributing to USD 16M+ in account revenue through sustained delivery excellence and client satisfaction., Delivered key platform upgrades, including OPICS backend system, significantly improving global treasury operations and straight-through processing., Successfully deployed Reuters RTFX and CFETS trading platforms, enabling real-time CNY and USD/INR currency trades, enhancing trading capabilities and market access., Provided IT consulting expertise, assessing client needs, designing tailored solutions, and advising on platform architecture, scalability, and regulatory alignment., Actively supported pre-sales, PoCs, SOW contracts, contributing to business growth and client retention., Recognized with multiple HCL Outstanding Employee Awards for excellence in delivery leadership, client engagement, and cross-functional team management.
Deutsche Software Ltd (Deutsche Bank AG, Germany), 01/01/98 - 04/01/04, Successfully delivered Credit Risk, Payments and Data Warehouse projects for IT Controls, supporting critical regulatory and operational reporting needs at Deutsche Bank, Frankfurt., Managed full project lifecycle including requirements gathering, project planning, resource allocation, risk/issue tracking, and quality assurance, ensuring on-time, within-budget delivery., Demonstrated technical competence in EDIFACT payment systems, to secure RFP win for a strategic engagements across the APAC region., Led a cross-functional team of 15+, to drive technology projects of various size and scale., Received multiple excellence awards from Deutsche Bank, for successful project outcomes.
Personal Interests Achievements
High-Altitude Trekking Enthusiast: Multiple treks in Malaysia & Everest Base Camp (17,598 ft) in Nepal.
Published Author: Authored two Tamil-language fiction novels, both published in the year 2023: Kan Simittum Kadaigal & Parameswaranin Vazhkai.
Vice President of Corporate Communications, Vice President of Marketing, Vice President of Corporate Communications and Brand, Director of Marketing and Communications, PR & Communications Manager at Compeer FinancialVice President of Corporate Communications, Vice President of Marketing, Vice President of Corporate Communications and Brand, Director of Marketing and Communications, PR & Communications Manager at Compeer Financial