Subhasri Rajendran
Summary
Detail-oriented individual with exceptional communication and A+ and Network+ certifications. Proven ability to handle troubleshooting, network management, and providing exceptional customer service effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
Education
Bachelor’s - Commerce
Bharathidasan University
India2018
Diploma - Business Administration
Shelton International College
Singapore2013
Skills
- Hardware: Installation, configuration and troubleshooting of computer hardware components
- Software: Installation, Configuration and troubleshooting of operating systems and applications
- Network: Network Fundamentals, protocols, networking devices and connectivity options
- Network Architecture: Understanding network topologies, protocols and devices
- Network security: Understanding network vulnerabilities, threats and risk management
- Network Protocols: Knowledge in TCP/IP, DNS, DHCP, HTTP, FTP and other protocols
- IT operations: IT industry standards, safety procedures and communication skills
Personal Information
Nationality: Singaporean
Certification
- CompTIA A+ Certification, G-Tec Computer Education,
- CompTIA Network+ Certification, G-Tec Computer Education
Projects
Network Setup: Designed a detailed Local Area Network (LAN) for G-Tec Computer Education Mayiladuthurai including assigning manual IP address to devices, hardware requirements, network topology and security considerations as part of practical training at the center.
Network Design Project: Developed a detailed network design for various hypothetical business environments based on Industry wiring standards and uplifting customer satisfaction by providing them with right devices to maximize network efficiency.
Computer Maintenance: Performed various scenarios of hardware and software installation, Identifying the cause of troubles, troubleshooting and documenting the process to avoid further complications or future reference purposes.
Personal Computer Maintenance: Successfully set up a small Wide Area Network (WAN) at my home office using a router, laptop PC and my personal mobile device.
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Malayalam
Intermediate (B1)
Timeline
Bachelor’s - Commerce
Bharathidasan University
Diploma - Business Administration
Shelton International College
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