Summary
Overview
Work History
Education
Skills
Timeline
References
Community Service
Hobbies and Interests
Generic

Subha Jagannathan

Summary

Singapore Permanent Resident Thriving IT business operations professional with expertise in HR Administration, project management financial management, in Global IT and Banking and Financial Services Sector Southeast Asia and East Asia. Currently managing HR & Admin operations, financial processes, and IT vendor contracts while ensuring compliance with banking regulations and corporate policies. Skilled in end-to-end IT contract management, including negotiations, renewals, and procurement processes. Expertise in Business support partner to c-suite executive and workforce administration, including immigration compliance, onboarding, and policy implementation for technical teams.

Overview

19
19
years of professional experience

Work History

Operations IT Admin Support Lead (Projects and Admin Management)

UOB
04.2024 - 08.2025
  • Appointed to be in a team of 3 to manage IT operations and project implementations in the banking and financial services sector across China, Hong Kong, Malaysia, Indonesia, Singapore and Thailand.
  • Responsible for Contract & Vendor Management including:
  • Managing end-to-end contract lifecycle including renewals, negotiations and multi-year executions per banking SOP
  • Drafting terms, obtaining vendor quotes and finalizing statements of work
  • Processing purchase orders and managing vendor invoicing/billing
  • Coordinate periodic review calls and status meetings to maintain progress visibility.
  • Responsible for Budget Planning & Financial Oversight including:
  • Monitoring expenditures to ensure alignment with project needs
  • Responsible for HR Operations including:
  • Managing employee onboarding/offboarding processes
  • Maintaining team rosters and tracking leave/timesheets
  • Handling resource renewals and staffing requirements
  • Responsible for Operations Governance including:

Providing governance support for multiple projects

  • Ensuring adherence to business requirements and banking standards
  • Responsible for Stakeholder & Procurement Coordination including:
  • Liaising between business teams, vendors and senior management
  • Initiating purchase requests and overseeing procurement


Admin & HR Lead

Cognizant Technology Solutions
07.2021 - 04.2023
  • Appointed as the Senior Executive Admin &HR Lead, leading a team of 7 to oversee various HR functions across US, UK, Europe and India.
  • Optimized executive schedules for Directors and senior management, managing complex calendars across multiple time zones and minimizing conflicts.
  • Streamlined travel arrangements, including international bookings, itineraries, and expense claims, ensuring cost-effective and timely execution.
  • Enhanced meeting effectiveness by preparing agendas, collating reports, taking accurate minutes, and tracking follow-ups on action items.
  • Maintained confidential records with an efficient filing system, enabling quick retrieval and safeguarding sensitive information.
  • Successfully coordinated events and visits, including delegations, scholars, and external guests, ensuring seamless logistics and stakeholder satisfaction.
  • Acted as liaison with internal and external stakeholders, ensuring effective communication, prompt follow-ups, and smooth execution of initiatives.

Recruitment & Onboarding

  • Coordinate end-to-end recruitment processes, including job postings, candidate screening, interviews, and selection.
  • Facilitate onboarding for new hires, ensuring smooth integration into the company culture and systems.
  • Prepare employment contracts, offer letters, and related HR documentation.

. Employee Records & Administration

  • Maintain accurate and up-to-date employee records, including personal information, contracts, and HR files.
  • Manage timesheets, leave requests, and attendance records.
  • Generate HR reports on headcount, attrition, hiring metrics, and other workforce analytics

Employee Relations

  • Act as a point of contact for employee grievances or concerns.
  • Support conflict resolution and maintain a positive work environment.
  • Liaise with managers to ensure consistent HR practices across teams.

Operations Executive

Larsen & Toubro Limited
01.2019 - 07.2021
  • Appointed to assist in managing construction operations and providing personal assistance to the Vice President.
  • Handled construction and development operations including:
  • Construction site management.
  • Contractor Management
  • Construction administration - Raising proforma invoice, statement of work, issuing tax invoices and payment follow-up’s
  • Handled personal assistant administrative responsibilities similar to recent role
  • Highlights:
  • Headed projects including:
  • Paradip Safety hours - Ensure House Safety at construction.

Human Resources, Admin & Finance Operations

Cognizant Technology Solutions Asia Pacific Pte Ltd
08.2008 - 03.2015
  • Appointed to handle operations pertaining to HR, Admin and Finance across Asia Pacific.
  • Handled HR functions including:
  • Application of Immigrations and employment passes (WP, EP, DP, S Pass)
  • Onboarding and offboarding of employees
  • Training and development
  • Handled Finance administration including:
  • Managing vendors payment and expenses related to operations and infrastructure
  • Handled administration responsibilities similar to the most recent role (Personal Assistant responsibilities) calendar management, meeting schedule,Took accurate minutes, ensuring 100% follow-up on action items and key decisions
  • Highlights:
  • Involved in projects including:
  • Manpower transfer involving 3000 employees during the merger and acquisition of UBS to Cognizant
  • Establishment of new office at Hong kong and Malaysia

Finance Executive

Haridass Ho & Partners
05.2006 - 04.2007
  • Appointed to handle operations pertaining Finance and HR.
  • Handled Finance administration including:
  • Debt and credit matters
  • GST Filing and returns
  • Budget setting and control
  • Cash flow preparation and monitoring
  • Handled HR functions including:
  • Foreign application passes, payroll and CPF computation

Education

Master of Business Administration -

Annamalai University
01.2006

Bachelor of Arts - undefined

Madras University
01.1998

Skills

  • Business Management
  • Project Management
  • Team Management
  • Contract and Vendor Management
  • Operations Governance
  • Finance and Budget Management
  • HR Functions
  • Employee Welfare and Benefits
  • Employee Recognition
  • Foreign Employment Applications
  • HR Policies Development
  • Talent Acquisition
  • Training and Development
  • Administration
  • Event Planning
  • Finance Administration
  • Executive assistance
  • IT Applications
  • Compass ESA system
  • MS Office
  • SAP Concur
  • Soft Skills
  • Leadership
  • Communication
  • Detail Oriented
  • Multitasking
  • Problem Solving
  • Teamwork

Timeline

Operations IT Admin Support Lead (Projects and Admin Management)

UOB
04.2024 - 08.2025

Admin & HR Lead

Cognizant Technology Solutions
07.2021 - 04.2023

Operations Executive

Larsen & Toubro Limited
01.2019 - 07.2021

Human Resources, Admin & Finance Operations

Cognizant Technology Solutions Asia Pacific Pte Ltd
08.2008 - 03.2015

Finance Executive

Haridass Ho & Partners
05.2006 - 04.2007

Bachelor of Arts - undefined

Madras University

Master of Business Administration -

Annamalai University

References

Upon request

Community Service

2015-03, 2021-07, Took on voluntary services related to educating school children in the NGOs.

Hobbies and Interests

Culinary, Travel, Singing, Pets
Subha Jagannathan