SUBATHAVA SUPPIAH
Kuala Lumpur
Summary
Dedicated and reliable Logistics, Warehousing & Operations professional interested in administering Supply Chain Management and Operations which numerate with good reading comprehension; and fit to handle physical demands of the job like moving freight and material from place to place. In progress of enhancing my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
6
6
years of professional experience
Work History
MANAGER, DISTRIBUTION CENTER OPERATIONS
DKSH MALAYSIA SDN. BHD.
11.2022 - Current
- Resolved problems, improved operations and provided exceptional service
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions
- Reduced operational costs through comprehensive process improvement initiatives and resource management
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development
- Achieved departmental goals by developing and executing strategic plans and performance metrics
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Developed and implemented business strategies to achieve business goals and stay competitive
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation
SUPPLY CHAIN MANAGER
ENZA ZADEN ASIA SDN. BHD.
12.2021 - 11.2022
- managing maintenance costs and implementing strategies, such as preventative maintenance, to reduce them
- implementing cost-saving technologies, such as fleet management software and global positioning system (GPS) tracking, to identify opportunities for savings
- encouraging cost-saving behaviors, such as reducing idling time, decreasing unnecessary mileage and avoiding unnecessary fuel consumption
- building relationships with suppliers and customers to ensure they provide transportation services to meet the needs of all stakeholders.
- collaborating with suppliers and customers regarding logistics to coordinate deliveries, send schedules, select delivery routes and manage inventory levels using route planning software to optimize routes based on distance, traffic and weather conditions
- considering capacity and vehicle types for each shipment, the capacity of different routes and the availability of loading and unloading facilities
ASSISTANT WAREHOUSE & OPERATIONS MANAGER
DHL SUPPLY CHAIN (M) SDN. BHD.
11.2018 - 12.2021
- Responsible in providing strategic and operational leadership for a high volume, order fulfillment, multi-shift distribution center
- Regulate all functions to ensure timely accurate product receival, order fulfillment, and the optimization of resources and processes while operating within budget
- Leads and develop the organization's Performance Improvement plan and Operational Efficiency initiatives; ensuring a data-driven and results oriented approach that supports successful execution of company strategic objectives.
OPERATIONS EXECUTIVE
DHL SUPPLY CHAIN (M) SDN. BHD.
06.2018 - 12.2018
- Daily tasks will include responding to customers or shippers questions or in some cases complaints.
- Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location and also be responsible for tracking of goods enroute to their destination ensuring any problems that may arise are resolved so as to avoid delays.
- Preparation of quotes for customers, which will involve examining products or materials to estimate quantities or weight and type of container required for storage or transport.
- Liaise with accounts for the preparation of invoices ensuring shipping costs are calculated accurately and passed onto customer.
- Obliged to review sales and prepare reports for senior manager comparing actual sales against targets set.
- Negotiate rates with suppliers such as carriers, warehouse operators and insurance companies and prepare tariffs for customers, ensuring the require profit margins as directed by the corporation are achieved.
OPERATION AGENT
DHL SUPPLY CHAIN (M) SDN. BHD.
11.2017 - 06.2018
- Customs Air cargo K8 hanging Form clearance.
- Declaration Process of Customs K8 form
- Prepare Export of Air cargo Shipments for Air freight
forwarding. - Arrange pickup and delivery truck for customers cargo
- Inspect products for defects and damages
- Examine Inbound and Outbound shipments
- Receive, unload and place incoming stock to inventory
appropriately. - Verify and fill customers Pro-forma invoice, Over-packing
list, packing list and Non-wood certification
documents. - Organize stock and maintain inventory.
Education
PRE-DIPLOMA IN BUSINESS -
POLITEKNIK SULTAN AZLAN SHAH
DIPLOMA IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT -
POLITEKNIK SEBERANG PERAI
Skills
Documentation And Reporting
Teamwork and Collaboration
Goal Setting
Team Development
Emergency Response
Revenue Forecasting
Technical Proficiency
Complex Problem-Solving
Budget Management
Schedule oversight
Contract Negotiation
Fiscal Management
Managing Operations and Efficiency
Negotiation and Conflict Resolution
Key Performance Indicators
Documentation And Reporting
Accomplishments
- PROCESS IMPROVEMENT: Implemented decentralized planning process, empowering new cross functional enterprises to improve decision making and strengthen relationships with internal service providers.
- CUSTOMER FULFILLMENT: Enhanced relationships with international 3rd Party Logistics companies through data driven analysis and communication.
- WAREHOUSE SAFETY COMMANDER: Up-graded the warehouse safety and fire emergency requirements, and evacuation plan, including parking lot, meeting OSHA requirements.
References
Miss. Lingheswarei, ENZA ZADEN ASIA (M) SDN. BHD., Regional Manager (HR), +60 16-407 0243
Projects
RFID PROJECT, Completed and implemented project up to two months ahead of schedule, as much as it goes under budget as per planned and to universal client acclaim WAREHOUSE LEAN PROJECT, Segmentation of warehouse good according to dimension of item and movement of goods which starts from fast paced and slow paced stocks for distribution. Competition within dateline and customers satisfaction fulfilled 100%
Timeline
MANAGER, DISTRIBUTION CENTER OPERATIONS
DKSH MALAYSIA SDN. BHD.
11.2022 - Current
SUPPLY CHAIN MANAGER
ENZA ZADEN ASIA SDN. BHD.
12.2021 - 11.2022
ASSISTANT WAREHOUSE & OPERATIONS MANAGER
DHL SUPPLY CHAIN (M) SDN. BHD.
11.2018 - 12.2021
OPERATIONS EXECUTIVE
DHL SUPPLY CHAIN (M) SDN. BHD.
06.2018 - 12.2018
OPERATION AGENT
DHL SUPPLY CHAIN (M) SDN. BHD.
11.2017 - 06.2018
PRE-DIPLOMA IN BUSINESS -
POLITEKNIK SULTAN AZLAN SHAH
DIPLOMA IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT -
POLITEKNIK SEBERANG PERAI