Su Aung
Summary
Resourceful Project Coordinator known for high productivity and efficient completion of tasks. Skilled in project scheduling, resource allocation, and risk management. Excel at communication, teamwork, and adaptability, ensuring seamless coordination across diverse teams to meet project milestones.
Overview
13
13
years of professional experience
Work History
Project Coordinator Cum Commercial Officer
Leap Integrated Pte Ltd
05.2021 - 10.2023
- Coordinated supplier visit requests, ensuring efficient scheduling and follow-up to support seamless project execution.
- Provided administrative support to the Commercial Manager, handling reports, schedules, and documentation management for smooth operations.
- Contributed to special projects as directed by management, aligning efforts with company goals and timelines.
- Maintained organized and up-to-date filing systems, ensuring quick and easy access to critical documents.
- Managed and tracked customer complaints, ensuring prompt resolution and maintaining high client satisfaction.
- Maintained and updated the supplier database, ensuring all information, including Supplier Request Forms and performance evaluations, were accurate.
- Collected and documented supplier evaluations, ensuring consistent tracking and performance monitoring.
- Ensured proper filing and archiving of member and supplier agreements, keeping them readily accessible.
- Regularly updated the working list of members, clients, contracts, and other important project data.
- Collected fleet change updates from members and submitted them for further action by the Commercial Manager.
- Maintained vessel details and fleet lists, ensuring they were consistently updated and communicated to the relevant teams.
- Managed distribution lists to ensure up-to-date communication with all stakeholders.
- Assisted in preparing tender documents, contributing to the submission process by ensuring compliance with project requirements.
- Took and distributed minutes of meetings, ensuring all action points were communicated to the appropriate teams.
- Supported the analysis of contract utilization and supplier performance, providing statistical insights to inform strategic decisions.
- Collected and reported statistical data related to supplier activities, providing detailed reports for performance evaluation.
- Prepared and maintained benchmarking records comparing current and potential suppliers, assisting in decision-making processes.
Commercial Coordinator
SH Shipping
01.2018 - 03.2021
- Facilitated supplier visit scheduling and follow-ups, ensuring smooth coordination for project needs and operational efficiency.
- Offered administrative support to the Commercial Manager, handling tasks such as preparing reports, organizing schedules, and managing documentation.
- Contributed to executing special projects and tasks as delegated by management, helping to meet company objectives and timelines.
- Organized and maintained the filing system, ensuring all records were easy to access and properly cataloged for team use.
- Handled customer complaints by logging and tracking issues, ensuring they were addressed swiftly to maintain high satisfaction levels.
- Managed and updated the database of suppliers, ensuring all details, including Supplier Request Forms and performance reviews, were current.
- Recorded feedback from internal teams on contracted suppliers, ensuring a continuous record of supplier performance for evaluation purposes.
- Ensured that all member and supplier agreements were securely filed, archived, and easily retrievable when needed.
- Updated and maintained an accurate working list of all key stakeholders, such as members, clients, vessels, and contracts.
- Collected and submitted updates regarding fleet changes from members, ensuring the Commercial Manager received timely information for necessary actions.
- Ensured that vessel details and fleet information were regularly updated and shared with the relevant teams to maintain operational alignment.
- Managed and kept distribution lists current, ensuring all relevant parties were informed of key updates and communications.
- Assisted with the preparation of tender documents by compiling necessary information and ensuring compliance with project requirements.
- Took minutes during meetings and distributed them to relevant stakeholders, ensuring the timely dissemination of action points and decisions.
- Provided support in analyzing supplier performance and contract utilization, preparing reports that offered insights for strategic planning.
- Gathered and reported statistical data on supplier activities, offering detailed reports to management to guide performance reviews.
- Maintained benchmarking records, comparing suppliers to provide management with valuable insights for improving supplier selection and relationships.
Project Coordinator
Powerlite Engineering Pte Ltd
10.2014 - 11.2017
- Assist in developing project plans, including timelines, milestones, and resource management, ensuring smooth and efficient project execution.
- Act as the main communication liaison between teams, stakeholders, and clients, ensuring clear and consistent updates throughout the project lifecycle.
- Organize and maintain project schedules, ensuring all deadlines and tasks are met, while adjusting plans as needed for unforeseen changes.
- Track and allocate resources effectively, ensuring the availability and proper use of materials, personnel, and equipment throughout the project.
- Maintain accurate project documentation, including meeting minutes, status reports, and other essential records for easy access and reference.
- Identify potential risks and issues, working with the team to develop mitigation strategies or contingency plans to minimize impact.
- Assist in managing project budgets, tracking expenses, and ensuring that financials stay within budget limits, notifying management of any concerns.
- Coordinate with vendors and external stakeholders, ensuring deliverables are met on schedule and maintaining effective communication.
- Ensure that work quality aligns with project standards, performing quality control checks and assessments as needed.
- Troubleshoot any issues that arise, collaborating with the team to find effective solutions and keep the project on track.
- Track project progress, ensuring tasks are completed according to the project plan, and provide regular updates to project managers and stakeholders.
- Interact with clients to gather feedback, update them on project progress, and address concerns to ensure satisfaction.
- Organize and schedule project meetings, prepare agendas, and track action items to ensure follow-through on all tasks.
- Provide regular reports on project status, risks, delays, and any other critical information to management and stakeholders.
- Assist in the close-out phase, ensuring all deliverables are handed over and all project documentation is completed and stored appropriately.
Customer Quality Engineer
Capital Power Co., Ltd
04.2011 - 07.2014
- Monitor and ensure that customer quality requirements and expectations are met throughout the service or product lifecycle.
- Address customer complaints and feedback, coordinating with teams to implement corrective actions and improve customer satisfaction.
- Analyze customer quality issues and perform root cause analysis to identify problems and implement solutions.
- Track and evaluate customer service quality, ensuring consistent delivery according to established standards.
- Work closely with customer support, operations, and other teams to resolve customer quality concerns.
- Prepare and present reports on customer quality performance, including analysis of issues and corrective measures taken.
- Maintain regular communication with customers to gather feedback, track satisfaction, and identify areas for improvement.
- Collaborate with suppliers and vendors to ensure customer expectations are met in terms of quality and service delivery.
- Provide support and training on quality processes and customer service best practices to improve customer interactions.
- Ensure adherence to customer-specific quality standards, regulatory requirements, and contractual agreements.
- Participate in continuous improvement efforts, identifying opportunities to enhance the customer experience.
- Maintain documentation related to customer quality concerns, feedback, and resolutions for future reference.
- Ensure smooth coordination between teams to address and resolve customer quality issues promptly.
- Monitor customer satisfaction metrics and implement changes to improve overall service quality and customer retention.
Education
Master of Engineering - Electronics
Yangon Technological University
Myanmar07-2003
Bachelor of Engineering - Electronic Engineering
Mandalay Technological University
Myanmar03-2002
Skills
- Project Management
- Time & Resource Management
- Team Collaboration & Leadership
- Supplier & Vendor Relationship Management
- Contract Negotiation & Compliance
- Budget & Financial Management
- Stakeholder Management & Communication
- Multitasking & Prioritization
- Quality Control & Assurance
- Contract Management & Tender Preparation
- Reporting & Documentation Management
Timeline
Project Coordinator Cum Commercial Officer
Leap Integrated Pte Ltd
05.2021 - 10.2023
Commercial Coordinator
SH Shipping
01.2018 - 03.2021
Project Coordinator
Powerlite Engineering Pte Ltd
10.2014 - 11.2017
Customer Quality Engineer
Capital Power Co., Ltd
04.2011 - 07.2014
Master of Engineering - Electronics
Yangon Technological University
Bachelor of Engineering - Electronic Engineering
Mandalay Technological University
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