Storm Presser-King
Way Way
Summary
Dynamic Business Development Manager with a proven track record at Kinto.xyz, adept at cultivating client relationships and driving growth through strategic partnerships. Skilled in negotiations and customer service, I excel in identifying opportunities that enhance client satisfaction and loyalty, resulting in a significant increase in the client base.
Overview
4
4
years of professional experience
Work History
Business Development Manager
Kinto.xyz
03.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic partnerships.
Customer Support Specialist
Radiant Capital
08.2022 - 02.2024
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and solving customer issue effectively.
- Managed a high volume of inbound support requests while maintaining excellent support quality standards and adhering to established procedures.
- Liaised with various clients, stakeholders and prospective partners to assist with business development goals.
Customer Service Representative
Poyntons Nursery
04.2021 - 05.2022
- Managed a sales department in this large garden nursery and ensured customer satisfaction in a fast paced environment.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Major in Environmental Science
RMIT - Melbourne
Melbourne11-2018
Skills
- Business development and planning
- Customer service
- Negotiations
- Client relationship building
- Sales and marketing
Timeline
Business Development Manager
Kinto.xyz
03.2024 - Current
Customer Support Specialist
Radiant Capital
08.2022 - 02.2024
Customer Service Representative
Poyntons Nursery
04.2021 - 05.2022
Bachelor of Science - Major in Environmental Science
RMIT - Melbourne
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