STEVEN WONG
Summary
Results-driven leader with expertise in strategy, stakeholder engagement, and operational efficiency. A goal-focused innovator committed to organizational vision and mission, with strong planning, improvement, and accountability skills. Proven collaborator, driving team success through efficiency and measurable outcomes while adapting to evolving organizational needs. Holds a Master’s in Non-Profit Management, bringing impactful leadership to foster growth and excellence in the nonprofit sector.
Overview
13
13
years of professional experience
Work History
Active Aging Centre Manager & ICCP Lead
Lions Befrienders Service Association
08.2022 - Current
- Spearheaded a transformative change management initiative, transitioning from SAC to AAC 1.0, AAC 2.0, and ICCP, driving impactful community outcomes.
- Achieved significant growth in community outreach and participation in senior programs, enhancing social engagement.
- Led teams to exceed KPIs, prioritizing social impact and seniors' overall well-being.
- Strategically optimized team, organizational, and community resources for maximum efficiency and effectiveness.
- Designed and executed creative, innovative programs aligned with AAC 2.0 strategies to drive engagement and value.
- Fostered sustainable, reciprocal collaborations with community partners.
Laboratory Executive /Clinical Research Coordinator
National University of Singapore, Dept. of Paediatrics
11.2021 - 07.2022
- Successfully managed and facilitated longitudinal clinical research studies, surpassing participant recruitment targets.
- Played a key role in supporting the Principal Investigator by leading recruitment, scheduling, screening, and research procedures for over 500 participants.
- Cultivated strong interpersonal relationships with participants, fostering trust and engagement.
Head of Operation/Administration
Ostello Bello Boutique Hotels - MSH Limited
04.2016 - 08.2020
- Successfully delivered four boutique hotel projects worth USD 1 million within six months, showcasing exceptional project management and execution skills.
- Strategically developed and implemented innovative SOPs, cost control systems, risk-prevention maintenance plans, and streamlined operational and customer service processes, driving efficiency and quality.
- Demonstrated self-motivation and a strong sense of personal accountability, consistently exceeding expectations.
- Thrived in fast-paced, high-pressure environments, maintaining focus and delivering impactful results.
Chief Executive Officer (CEO)
Gulf Specialty Steel Industries LLC
11.2011 - 09.2014
- Successfully completed a Greenfield Specialized Steel Wire Plant project on budget, demonstrating exceptional project management and execution expertise.
- Pioneered a manufacturing transformation by integrating cutting-edge technology, leading a 120-member team to achieve a remarkable 5,000 MT monthly production capacity.
- Championed ISO 9001 implementation, streamlining operations, ensuring top-tier production standards, and driving sustained profitability.
- Displayed agility by taking on additional responsibilities while showcasing financial acumen to oversee budgets and achieve operational excellence.
Education
Master of Science - Specializing in Non-Profit Management
Singapore University of Social Science
Singapore11.2024
Graduate Diploma - Non-Profit Management
Singapore University of Social Science
Singapore07.2023
Specialist Diploma - Healthy Ageing & Community Care for Seniors
Republic Polytechnic
Singapore03.2021
Bachelor of Medicine,Bachelor of Surgery -
Institute of Medicine 1 (Rangoon)
Rangoon, Burma10.1990
Skills
- Project Management
- Leadership and Team Management
- Strategic Operations and Process Optimization
- Technical Expertise
- Financial Acumen
- Negotiation Skills
- Adaptability and Versatility
- Foundational Process Development
- Time management
- Decision-making
Languages
English
Mandarin
Strengthsandexpertise
- Change Management
- Strategic Leadership
- Non-Profit Management
- Stakeholder Engagement
- Technology Proficiency
- Creative program planning and implementation
Volunteeringexperiences
Engaged in over 15 years of community volunteering through Rotary Clubs and Business Association, actively contributing to the local community through various initiatives and leveraging networks to make a positive impact.
Personal Information
Nationality: Singaporean
Hobbies and Interests
- Humanitarian Services
- Volunteerism
Objectiveandsummary
Objective: To leverage extensive experience in active aging initiatives to drive impactful, community-focused programs that enhance the well-being and engagement of seniors.
Summary: A dedicated leader with a strong background in managing active aging programs, including the successful implementation of SAC to AAC transitions and the development of AAC 2.0 strategies. Skilled in fostering partnerships with key community organizations, leading teams to exceed KPIs, and contributing to eldercare research. Focused on creating sustainable, innovative solutions that improve seniors’ lives and promote active aging through effective resource management and collaboration.
Timeline
Active Aging Centre Manager & ICCP Lead
Lions Befrienders Service Association
08.2022 - Current
Laboratory Executive /Clinical Research Coordinator
National University of Singapore, Dept. of Paediatrics
11.2021 - 07.2022
Head of Operation/Administration
Ostello Bello Boutique Hotels - MSH Limited
04.2016 - 08.2020
Chief Executive Officer (CEO)
Gulf Specialty Steel Industries LLC
11.2011 - 09.2014
Master of Science - Specializing in Non-Profit Management
Singapore University of Social Science
Graduate Diploma - Non-Profit Management
Singapore University of Social Science
Specialist Diploma - Healthy Ageing & Community Care for Seniors
Republic Polytechnic
Bachelor of Medicine,Bachelor of Surgery -
Institute of Medicine 1 (Rangoon)
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