Steven Ang
Summary
Seasoned Deputy Director with wealth of continual process and operation improvement experience. Successfully oversees daily operations, planning and quality control and develops and monitors resources. Broad history in establishing standard operating procedures and tracking and reporting processes, tools and information flows. Actively engages direct reports to achieve business goals, tracks progress toward goals and increases effectiveness and efficiency of leaders.
Versatile VP with more than 10 years of IT experience. Works well with diverse stakeholders to accomplish objectives, drive productivity and streamline operations. Expertise includes administration, fiscal management and performance improvements.
Experienced Deputy Director eager to modernize function and advance key agendas. Offering more than 10 years of leadership experience at the management level. Skilled problem-solver, planner and change-manager.
Overview
16
16
years of professional experience
Work History
Deputy Director
Probono SG
1 Havelock Square #B1-18, State Court, Singapore 059724
03.2021 - Current
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Improved coordination and communications across organization to increase operational efficiency.
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Collaborated with different department HOD and external legal ministries to accomplish key objectives.
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Performed regular audits and tests of infrastructure and applications.
- Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
- Stayed abreast of technology advancements, emerging standards and IS regulations to meet strategic technology goals.
- Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
- Worked closely with management teams to plan, develop and execute technical strategies for the agency.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Oversaw development and implementation of improvements to support and network operations.
- Participated in risk assessment analysis for all new lines of business and for continuation of existing lines of business.
Vice President of Technology
Straits Trading Company
1 Wallich Street #15-01 Guoco Tower Singapore 078881
09.2011 - 03.2021
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Built IT infrastructure to support key business strategies and evolving processes.
- Tracked departmental expenditures, project schedules and team performance and progress.
- Determined best methods for IT to support key business objectives.
- Groomed team talents through robust professional development program and training opportunities.
- Aligned IT solutions and deliverables with company strategic vision.
- Evaluated IT capital budget to measure and monitor fixed asset proposals.
- Configured and implemented IT initiatives to produce measurable business value.
- Guided testing process and validation for major software releases.
- Polled department heads to assess current and projected IT needs.
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
Project Manager
Continental Automotive
80 Boon Keng Road Continental Building Singapore 339780
02.2008 - 08.2011
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Developed and implemented strategic project plans to meet business objectives.
- Negotiated and managed third-party contracts related to project deliverables.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Facilitated workshops to collect project requirements and user feedback.
Education
Stanford Executive Program For Nonprofit Leaders - Executive Program
Stanford University
California USA05.2024
Bachelor of Information Technology - Information Technology
University of Wollongong
Australia2003
Skills
- Process Improvement
- Change Management
- Program Management
- Brand Alignment
- Risk and Mitigation Analysis
- Program Rollout
- Interpersonal Communication Skills
- Product Launching
- Strategic Planning
- Strategic Leadership
- Operational Efficiency
- Executive Leadership
- Systems Thinker
Timeline
Deputy Director
Probono SG
03.2021 - Current
Vice President of Technology
Straits Trading Company
09.2011 - 03.2021
Project Manager
Continental Automotive
02.2008 - 08.2011
Stanford Executive Program For Nonprofit Leaders - Executive Program
Stanford University
Bachelor of Information Technology - Information Technology
University of Wollongong