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Stephen Walsh
Portlaoise
Summary
Finance professional with rapid advancement from Junior Finance Assistant to Financial Controller in four years. Expertise in multi-entity reporting, intercompany accounting, and month-end close, ensuring regulatory compliance in global hospitality operations. Achieved over $5M in revenue for companies through strategic appointment setting in health and trading sectors. Strong background in financial discipline and commercial execution, with a focus on process improvement and cross-border team collaboration. Competent and detail-orientated Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets and payroll. Talented in identifying and correct errors to ensure impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with a solid foundation of trustworthy and dependable performance.
Professional and industrious Appointment setter bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.
Overview
12
12
years of professional experience
Work History
Appointment Setter
Abrams Health & Fitness
01.2022 - Current
- Set high-value appointments generating over $3M in sales.
- Optimized outreach sequences to improve conversion rates.
- Launched feedback loop improving booked-call quality.
- Trained new staff on appointment setting processes and best practices
- Analyzed appointment data to identify trends and enhance targeting efforts
- Assisted in implementing automated systems to streamline scheduling tasks
- Maintained accurate records of interactions to support sales initiatives
Appointment Setter
Matthew Boyd – Fix My Running Inbox
01.2025 - 04.2026
- Generated $180k revenue through appointment scheduling.
- Managed CRM and client follow-ups for efficient onboarding.
- Supported improvements to the onboarding process.
- Developed engaging scripts to improve client outreach effectiveness
- Scheduled appointments efficiently using CRM software for optimal workflow
Senior Financial Assistant / Deputy Financial Controller
SSG Hospitality Management (UK) Limited
06.2019 - 01.2025
- Managed Accounts Receivable and coordinated customer payments.
- Worked closely with the global finance team to support monthly reporting.
- Implemented process improvements to streamline reconciliations and reporting.
- Supported technical accounting matters and regulatory filings.
- Progressed from Junior Assistant → Senior Assistant → Deputy Financial Controller within 2.5 years.
- Key Achievement: (Add something measurable — collections improved, faster close, etc.)
Appointment Setter
Damaris
01.2024 - 06.2024
- Scheduled appointments generating $100k revenue in 5 months.
- Maintained CRM pipelines to increase lead conversion.
- Supported follow-up processes for client retention.
- Conducted follow-up communications to ensure appointment confirmations
- Collaborated with team members to refine lead generation strategies
Financial Controller
Six Star Hospitality Management Limited
01.2023 - 12.2023
- Prepared monthly accounts for multiple global entities, ensuring complete month-end files.
- Performed balance sheet reconciliations with supporting schedules and documentation.
- Assisted with technical accounting issues and implementation of new standards.
- Managed regulatory filings, statutory applications, and compliance reporting.
- Completed intercompany journal entries and foreign account reconciliations.
- Key Achievement: (Add measurable impact — e.g., “Reduced month-end cycle by 3 days”)
- Led financial reporting and analysis to inform strategic decision-making.
- Streamlined budgeting processes to enhance accuracy and efficiency.
Executive Assistant
Six Star Hospitality Management Limited
06.2021 - 12.2022
- Managed scheduling and time management for the Financial Controller.
- Covered controller responsibilities during absences.
- Supported reports and ad-hoc projects.
- Managed complex calendars and scheduling for executive leadership.
- Coordinated travel arrangements and itineraries for domestic and international trips.
Finance & Procurement Assistant
Six Star Hospitality Management Limited
06.2019 - 05.2021
- Assisted with AR/AP, payroll, and reconciliations.
- Engaged suppliers and legal teams on invoice management.
- Trained in financial processes and outsourced bookkeeping.
Bartender
Merrion Hotel
01.2016 - 09.2018
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence.
- Advised customers on available beverages and optimum choices for individual tastes.
Sales Assistant
SPAR
07.2014 - 08.2016
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Engaged with customers to gather feedback, using insights to enhance the shopping experience.
- Employed successful sales and upselling techniques to increase average sale amount.
- Addressed and resolved customer complaints, ensuring satisfaction and maintaining store reputation.
- Assisted customers with product inquiries and sales transactions.
- Maintained inventory accuracy through regular stock checks and replenishment.
Education
Bachelor of Science - General Medicine & Surgery
University of Traditional Medicine
Yerevan, Armenia01-2024
Skills
- Accounts receivable
- Financial reporting
- Regulatory compliance
- Process improvement
- Cross-functional collaboration
- Microsoft Excel
- Financial analysis
- Journal entries
- Revenue generation
- Customer relationship management
- Financial Reporting & Analysis
- Month-End Close & Reconciliations
- Regulatory Filings & Compliance
- Intercompany Accounting
- Accounts Receivable / Payable
- Balance Sheet Management
- Appointment Setting & Lead Generation
- Revenue Growth & Sales Strategy
- CRM Pipeline Management
- Client Communication
- QuickBooks
- AWS
- Microsoft Office
- Hospitality
- Travel
- B2C/B2B
- Banking
- Communication
- HR
- Procurement
- Payments
- Sales
- Time management
- Problem solving
- Setting appointments
- Computer skills
- Positive attitude
- Script memorization
- Telephone etiquette
- Attention to detail
Interests
Custom Section
Contributed to $1.2M+ sales revenue in 24 months, Supported month-end close for X international entities, Improved AR process (Add measurable result), UK, EU, English, C2
Personal Information
Driving License: Category B auto
Timeline
Appointment Setter
Matthew Boyd – Fix My Running Inbox
01.2025 - 04.2026
Appointment Setter
Damaris
01.2024 - 06.2024
Financial Controller
Six Star Hospitality Management Limited
01.2023 - 12.2023
Appointment Setter
Abrams Health & Fitness
01.2022 - Current
Executive Assistant
Six Star Hospitality Management Limited
06.2021 - 12.2022
Senior Financial Assistant / Deputy Financial Controller
SSG Hospitality Management (UK) Limited
06.2019 - 01.2025
Finance & Procurement Assistant
Six Star Hospitality Management Limited
06.2019 - 05.2021
Bartender
Merrion Hotel
01.2016 - 09.2018
Sales Assistant
SPAR
07.2014 - 08.2016
Bachelor of Science - General Medicine & Surgery
University of Traditional Medicine