Stephanie Tan
Summary
Expert in operation management and order processing. Adept at multitasking and problem-solving.
Overview
17
17
years of professional experience
Work History
Team-Lead Procurement Sales Administration
Hitachi Sunway Information Systems Sdn Bhd
08.2016 - Current
- Sales order processing, receive, review and process customer purchase orders in the system.
- Purchaser, dealing with local and overseas suppliers (Singapore, Taiwan, Indonesia, and Vietnam).
- Monitor order status, and proactively communicate delays or changes to internal customers.
- Support sales teams by providing order tracking and customer updates.
- Ensure compliance with company policies and standards.
- Maintained database systems to track and analyze operational data.
- Coached team members in techniques necessary to complete job tasks.
- Generated reports detailing findings and recommendations.
Admin Executive
Pusat Bahasa Titian Jaya
08.2008 - 07.2016
- Ensure the smooth operation of the administration duties.
- Ensure daily administration of cash in, including banking and appropriate reports to the Accounts Department.
- To develop and implement strategies to improve key results, which are important to the company business.
- To analyze, plan and implement strategies to bring down bad debts.
- To ensure that all districts are maintained in worthy operational standards.
- Utilize leadership skills and motivation techniques in order to maximize employees productivity and satisfaction of direct reports.
- Utilize ability to perform multitasks with timely and quality accomplishment.
- Any other support function required from time to time.
Education
SPM
SMK Seri Saujana
Kuala Lumpur01-2007
Skills
- Sales order processing
- Order tracking
- Operation Management
- Problem-Solving
- Process Improvement
- Coaching and mentoring
- Teamwork and collaboration
- Multitasking
- Time management
Languages
Chinese (Mandarin)
First Language
English
Intermediate (B1)
B1
Malay
Elementary (A2)
A2
Chinese (Cantonese)
Upper Intermediate (B2)
B2
Timeline
Team-Lead Procurement Sales Administration
Hitachi Sunway Information Systems Sdn Bhd
08.2016 - Current
Admin Executive
Pusat Bahasa Titian Jaya
08.2008 - 07.2016
SPM
SMK Seri Saujana
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