Stephanie Long
Summary
- Bilingual & Hard Working Innovative.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Sales, Business Development, Finance
Collins Areospace Information Managements Services
10.2021 - 05.2024
- Led performance management initiatives, setting clear expectations for employees and regularly monitoring progress towards goals.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Streamlined internal processes within the business development department, reducing inefficiencies and increasing productivity among team members.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Improved financial forecasting accuracy, utilizing advanced analytical models.
- Reduced reliance on external consultants by developing an in-house finance expertise center.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Excellent communication skills, both verbal and written
- Provided professional services and support in a dynamic work environment
- Proven ability to learn quickly and adapt to new situations
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Proven ability to develop and implement creative solutions to complex problems
Business Development Executive
Almega Analytics Pte Ltd
01.2020 - 09.2020
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Streamlined internal processes within the business development department, reducing inefficiencies and increasing productivity among team members.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Implemented sales training programs for new business development team members, increasing overall effectiveness in securing new clients.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Increased client base by identifying and pursuing new business opportunities through market research and networking
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations
Air Stewdess
SINGAPORE AIRLINES
06.2012 - 12.2019
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Coordinated efficient meal services by working closely with catering teams before takeoff.
- Participated actively in ongoing training sessions to stay current on industry best practices related to safety regulations or hospitality trends.
- Promoted guest loyalty through attentive service paired with genuine warmth at every touchpoint throughout their flight experience.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Assisted passengers in boarding and deplaning aircraft.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Conducted regular cabin checks during long-haul flights, monitoring passenger wellbeing and offering assistance as needed.
- Promoted guest loyalty through attentive service paired with genuine warmth at every throughout their flight experience
- Contributed to team success by cross-training in various roles, increasing overall efficiency and adaptability within the crew
- Ensured safety and comfort of passengers by conducting pre-flight checks and demonstrating emergency procedures
- Promoted guest loyalty through attentive service paired with genuine warmth at every touchpoint throughout their flight experience
- Assisted in the preparation and serving of meals, ensuring dietary requirements were met for each passenger
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction
- Collaborated with pilots and other crew members to ensure smooth communication and coordination during flights
- Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs
Education
Fashion Design & Marketing - Fashion Design & Marketing
Raffles Design Institute Singapore
Singapore 2010.01 - 20121
N levels - N Levels
Pei Hwa Secondary School Singapore
Singapore 01.2006 - 2010.09
PSLE - PSLE
Yang Zheng Primary School Singapore
Singapore 01.2000 - 10.2006
Skills
Sales Planning
Strategic Prospecting
Competitive Analysis
Adaptability and Flexibility
Task Prioritization
Contract Negotiation
Relationship Building
Organizational Skills
Personal Information
- Place of Birth: Singapore
- Date of Birth: 03/05/93
- Nationality: Singaporean
References
References available upon request
Timeline
Sales, Business Development, Finance
Collins Areospace Information Managements Services
10.2021 - 05.2024
Business Development Executive
Almega Analytics Pte Ltd
01.2020 - 09.2020
Air Stewdess
SINGAPORE AIRLINES
06.2012 - 12.2019
N levels - N Levels
Pei Hwa Secondary School Singapore
01.2006 - 2010.09
PSLE - PSLE
Yang Zheng Primary School Singapore
01.2000 - 10.2006
Fashion Design & Marketing - Fashion Design & Marketing
Raffles Design Institute Singapore
2010.01 - 20121
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