Stefanie Lau Jia Ying
Marsiling
Summary
I'm currently seeking for opportunity and work experience in bio-related field. I'm keen to learn new things and gain exposure.
Overview
4
4
years of professional experience
Work History
Student Assistant
NTU Hall Of Residence 3 & 16
Singapore
05.2023 - 07.2023
- Facilitated effective communication among staff by distributing memos, updates, and announcements promptly.
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
Healthcare Executive
Life Family Clinic (Ang Mo Kio)
Singapore
08.2022 - 09.2022
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record-keeping and timely communication with healthcare providers.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
- Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
EVENT CREW OF MIFF 2022
Informa Markets
Malaysia
07.2022 - 07.2022
- Enhanced event attendee experiences by providing exceptional customer service and addressing inquiries promptly.
- Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall event success.
Customer Service Associate
GIORDANO ORIGINALS(S) PTE LTD
Singapore
12.2019 - 01.2020
- Performing customer service, cashiering, and housekeeping, organizing stock
- Maintained a high level of product knowledge, providing accurate information to customers.
- Handled customer complaints professionally
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Education
Bachelor of Science - Biological Sciences
Nanyang Technological University
Singapore06.2026
A level/ STPM -
SMK(P) Sultan Abu Bakar, Muar
O Level / SPM -
SMK(P) Sultan Abu Bakar, Muar
Malaysia12.2019
Skills
- Communication: Mandarin, English, Malay
- Problem Solving
- Teamwork
- Leadership
- IT skill: Excel, Powerpoint, Word
Timeline
Student Assistant
NTU Hall Of Residence 3 & 16
05.2023 - 07.2023
Healthcare Executive
Life Family Clinic (Ang Mo Kio)
08.2022 - 09.2022
EVENT CREW OF MIFF 2022
Informa Markets
07.2022 - 07.2022
Customer Service Associate
GIORDANO ORIGINALS(S) PTE LTD
12.2019 - 01.2020
Bachelor of Science - Biological Sciences
Nanyang Technological University
A level/ STPM -
SMK(P) Sultan Abu Bakar, Muar
O Level / SPM -
SMK(P) Sultan Abu Bakar, Muar