Summary
Overview
Work History
Education
Skills
Timeline
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Stefanie Lau Jia Ying

Stefanie Lau Jia Ying

Marsiling

Summary

I'm currently seeking for opportunity and work experience in bio-related field. I'm keen to learn new things and gain exposure.

Overview

4
4
years of professional experience

Work History

Student Assistant

NTU Hall Of Residence 3 & 16
05.2023 - 07.2023
  • Facilitated effective communication among staff by distributing memos, updates, and announcements promptly.
  • Supported administrative staff with data entry tasks, maintaining accurate records of student information.

Healthcare Executive

Life Family Clinic (Ang Mo Kio)
08.2022 - 09.2022
  • Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
  • Enhanced clinic efficiency through accurate medical record-keeping and timely communication with healthcare providers.
  • Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
  • Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.

EVENT CREW OF MIFF 2022

Informa Markets
07.2022 - 07.2022
  • Enhanced event attendee experiences by providing exceptional customer service and addressing inquiries promptly.
  • Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall event success.

Customer Service Associate

GIORDANO ORIGINALS(S) PTE LTD
12.2019 - 01.2020
  • Performing customer service, cashiering, and housekeeping, organizing stock
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Handled customer complaints professionally
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.

Education

Bachelor of Science - Biological Sciences

Nanyang Technological University
Singapore
06.2026

A level/ STPM -

SMK(P) Sultan Abu Bakar, Muar

O Level / SPM -

SMK(P) Sultan Abu Bakar, Muar
Malaysia
12.2019

Skills

  • Communication: Mandarin, English, Malay
  • Problem Solving
  • Teamwork
  • Leadership
  • IT skill: Excel, Powerpoint, Word

Timeline

Student Assistant

NTU Hall Of Residence 3 & 16
05.2023 - 07.2023

Healthcare Executive

Life Family Clinic (Ang Mo Kio)
08.2022 - 09.2022

EVENT CREW OF MIFF 2022

Informa Markets
07.2022 - 07.2022

Customer Service Associate

GIORDANO ORIGINALS(S) PTE LTD
12.2019 - 01.2020

Bachelor of Science - Biological Sciences

Nanyang Technological University

A level/ STPM -

SMK(P) Sultan Abu Bakar, Muar

O Level / SPM -

SMK(P) Sultan Abu Bakar, Muar

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Stefanie Lau Jia Ying