Sysfreight is designed for the Freight Forwarding companies Having Sea Freight, Air Freight, Transport & Warehouse Modules, Installing and setup Windows Server 2019/2016/2012, MS SQL 2019/2017/2012/2008. Sysfreight Application & Crystal Reports on Customer Server., Setting up Sysfreight Client on Client PC, Configuring and setup Sysfreight Application as per Customer Requirements, Providing On-Site Technical Support for Customers on Sysfreight, Customize the Standard Report with respect to client requirement using Crystal Reports, Creating Reports Based on Customer Requirements (Bill of Lading, AWB etc., & MIS Reports), Technical and Operational Support for Customer Calls, Emails & chats to solve the issues, Install and Setup Daily and Weekly FTP Backup using Iperius & SQLFTP Backup Software, Monitoring Daily & Weekly backup and resolving the issues if any, Installing and Configuring VPN to access Application through Remote Desktop Application, Communicate with clients to diagnose technical issues, Provide step-by-step instructions to fix technological issues, Provide training sessions for Software products, create instruction manuals to help users to utilize the software properly, Keep detailed logs of client problems and solutions, Work together with other Technical Support Specialists to find solutions to more complex issues., Testing new Software Version according to the test cases & training junior staff.
Create reporting and analytics to support pre-sales and sales activity Respond to inquiries and requests for information from staff in a timely manner Migrate Data from Excel, MS Access to MS SQL Server Remove corrupted data or Duplicate data Analyzing data after critical examination to make informed conclusions and determine the significance of these statistics Preparing Weekly, Biweekly & Monthly reports and submitting it to the relevant department for action Reviewing previous data for comparison and determining the trends, Maintained Day to Day infrastructure operations, Server, Database, Laptops & Desktops (Installing and updating Software, Patches & Anti Virus etc.,), Troubleshoot and resolve issues on desktop, network and hardware problems, Daily or Weekly user Data Backup using VERITAS Backup Software, Create & Configure E-mail ids, Outlook & Outlook express., Annual Maintenance Contract with Vendors for Service / Hardware, Having strong experience in interacting, requirement gathering with business users & end users to develop software & reports, Assisting the users through remote support if any issues, Conducted User Acceptance Test on our In-House Software, Trained User on Business applications (ERP), Reviewing Test Cases for our Applications, Having good knowledge in Warehouse stock Management System, Successfully managed Order management (ERP) software, Installed and Managed Citrix Client & users in Linux & Windows Environment, Successfully managed Watch Guard Firewall system
Export Management Information System is a ERP, caters all the needs of an export house. The software provides an integrated solution which combines the processes from orders received, subcontracting of jobs, Production & shipment of goods to the buyer and realization of Sales and financial Accounting. The modules covered under EMIS are Order Management, Cost Projection, Inventory, production planning, Quality Assurance, Shipping, funds, banking, Payroll and financial accounting., Worked with higher management and end users to gather new requirements & Change request, Review the requirement and submitting to Senior manager for planning, coordinating and knowledge sharing with development team to deliver the module on given time., Reporting the project status to Senior manager & attending weekly status meeting, Reviewing test cases, Assist in creating the training material on new modules., Conducting User Acceptance Test
Manage Team to Troubleshoot System & Network Problems, Develop Training Material & Training New users Supporting users for any issues, coordinating with development team to resolve issues in short time. Create, Modify Master Data of Product, Customer & Supplier Sharing data through flat files to Head office and Branches. Import / Export Sales (Cash / Consignment), Sales return, Inward, Purchase, Purchase return etc. conducting user acceptance test when new release / new features added. update Status on consignment booking & Goods delivery etc., Resolving issues in logistics Process customer order in Order Management Software., Involved in Production Requirement analysis Report, Involved in Warehouse Stock Monitoring Report, Involved in Stock Age Report, Generating Daily, Weekly, Monthly Sales Report, Involved in Requirement Gathering for new features and user Acceptance Test, Involved in Budget preparation & Budget Vs Actual analysis with top level management
Shopper 7 is a leading Retail Solution Software in India that supports Millions of SKUs (items), thousands of transactions per day and even support hundreds of stores in a chain. With its strong interface, this retail management software also provide solution such as data exchange between head office, warehouses and stores. software used (Tally Shoper7 (PoS & Distributor),SQL Server 2000, MS Access & Excel), Provided Knowledge based support for POS Retail and Distributor software, Update Sales, Stock, Sales Return, Purchase Return data on Reporting Server (Daily Basis through flat files), Generating Weekly, Monthly, Style wise Sales, Stock & Stock return reports and submitting analysis report to Management team, Daily Backup using VERITAS Backup Software, Managed Team to, Create, Modify Master Data, Creating & Sending Stock inward files & Pricing master to Store (flat files), Resolving issues related to Stock inward, Promotion (discounts) etc.,, Resolving any application related issues through remote system / Phone support, Allocating EAN Codes to New Product, Training New users on systems, Data Entry on Order Entry applications, Coordinating with Tally to resolve issue, update new version etc.
Dependent Pass
Installing, Configuring Implementing & Support Sea Freight, Air Freight & Transport Application Installing and Setup Windows Server & MS SQL Server and configuring DB for Freight application Create / Modifying Report using Crystal Report Create reporting and analytics to support pre-sales activity Migrate Data from Excel, MS Access to MS SQL Server Handled complete IT Infrastructure along with implementation & administration Support for multiple processes by leading a team Proficiently managed Database which formed the backend of the Point-of-Sale software and Warehouse Management Software Maintained Data - Import & Export the data in flat files & taking regular back up using Veritas Backup (Symantec) Software in Tape Drive Managed servers & network environment up to date and virus free using Trend Micro office scan. Very good experience in Knowledge base support on Retail Software Tally's Shoper7 (Point of Sale & Distributor) Handled software integration/ troubleshooting servers, remote access, storage devices, Backup Devices, printers and scanners in LAN environment Very good experience in creating MIS reports using Crystal Reports, MS Access & MS SQL. Very strong knowledge in Management information Reporting Systems Maintained Asset list and inventory of Hardware and Software, and other Related Documents. Procured and managed the AMC for various Hardware and Software and other Vendor related activities. Managed firewall system using Watch Guard Around 1+ years experience in software testing conversant with software development life cycle, Expertise in Manual testing and generating Test cases. Excellent ability in writing specifications and gathering requirements from the user to develop Crystal Reports as per the needs of the client and maintain documentation of the reports for future reference. Excellent problem resolution and communication skills with ability to work under pressure in a highly visible role Excellent team player, having good communication and interpersonal skills. High adaptability to any new business environments. Ability and the willingness to learn latest developments in emerging technologies. Strong analytic and problem-solving skills