SRI WAHYUNI
Summary
Dynamic Sales Promotions Manager at GRANDSTORE with a proven track record in customer engagement and brand awareness. Skilled in relationship building and public speaking, I successfully increased product visibility and customer satisfaction through strategic influencer partnerships and exceptional service. Adept at sales training and target setting, I thrive in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Promotions Manager
GRANDSTORE
01.2020 - 06.2024
- Developed strong rapport with local influencers who would help endorse our products during their personal appearances.
- Organized promotional materials and ensured proper placement within stores, increasing visibility of products.
- Educated customers on the benefits of products, leading to informed purchases and increased satisfaction levels.
- Provided exceptional customer service through active listening, addressing concerns, and making recommendations based on individual needs.
- Monitored competitor activity to stay informed of industry trends and adjust promotional tactics accordingly.
- Strengthened partnerships with key vendors for mutually beneficial promotional collaborations.
- Developed and executed targeted marketing initiatives for increased customer engagement.
Ticket Agent
AS TOUR TRAVEL BATAM
06.2014 - 12.2019
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
- Assisted with development and implementation of new ticketing policies for enhanced service delivery.
- Processed cash and credit card transactions securely and promptly for customer payments.
Education
JUNIOR HIGH SCHOOL -
SMP
SMP HANG KASTURI 11.2007
Skills
- Customer engagement
- Brand awareness
- Sales training
- Target setting
- Relationship building and management
- Public speaking
Timeline
Sales Promotions Manager
GRANDSTORE
01.2020 - 06.2024
Ticket Agent
AS TOUR TRAVEL BATAM
06.2014 - 12.2019
JUNIOR HIGH SCHOOL -
SMP
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