Results-driven and highly competent IT PMO Lead/Senior Project Manager with a solid track record of over 5 years in PMO experience and 18 years in Project Management and Business Analysis. Skilled in delivering projects within tight schedules, prioritizing efficiency and cost-effectiveness. A strong advocate for team building, motivation, and driving strategic initiatives. Thriving in dynamic and fast-paced environments, brings a pragmatic and solution-oriented approach to every challenge. Committed to delivering value-driven solutions, fostering strong client relationships, and upholding the highest standards of ethics, trust, and discretion.
Project Management Office (PMO) & Governance
Strategic Planning & Stakeholder Engagement
Project & Resource Management
Financial Oversight & Cost Optimization
Process Optimization & Change Management
Portfolio Management & Program Delivery
Project Aurora (Marketplace): Developed an eShop for GE merchants, enabling product catalog access, order placement, and seamless order management.
BizLive: Spearheaded the decommissioning of the legacy SMS platform, overseeing the migration of external customer services to a new, modernized platform.
NewHome: Managed the server and application migration from the old data center to a new infrastructure, ensuring minimal disruption and operational continuity.
Digital Program Management & Strategic Delivery
Agile & Scrum Implementation
Stakeholder & Quality Management
Leadership, Reporting & Hiring
Tender Submissions & Client Communication
Project Oversight & Process Improvement
Reporting & Financial Coordination
Team Coaching & Agile Adoption
Project Rollout & Cost Management
Agile Implementation & Team Management
Business Requirement Analysis & Sprint Planning
Agile Tools & Reporting
Coaching & Process Improvement
Governance & Reporting
Project Planning & Risk Management
Successful Digital Transformation & Cost Savings for GSK
Leadership in GSK Pharma Tech Intercontinental Digitalization
Scrum Master & Agile Implementation
Cross-Functional & Global Stakeholder Management
Continuous Learning & Professional Development
Project Tendering & Intranet Portal Revamp
Technical Team & Vendor Management
Requirement Analysis & Stakeholder Communication
Testing & Quality Assurance
E-Commerce Project Management & Agile Implementation
Team & Project Leadership
Vendor & Stakeholder Management
Quality Assurance & Agile Development
IT Infrastructure & Workplace Project Management
End-to-End Project & Operations Management
Technical & Vendor Coordination
Governance & Quality Assurance
Project Re-Initiation & Execution
Technical Leadership & Team Management
Client & Stakeholder Management
Project Governance & Risk Management
Business Analysis & Project Scope Management
Change & Incident Management
Documentation & Client Interactions
Project Monitoring & Qualitative Analysis
Automation & Process Optimization
Inter-Citi Billing & Chargeback Management
Project Management & Business Analysis
Software Development & Project Implementation Technical Expertise & Development
Qualitative Analysis & Documentation
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