Sreeroopa Suresh
Singapore
Summary
A highly motivated and detail-oriented IT professional with experience as an ID Administrator, managing user access and maintaining security protocols in a dynamic IT environment. Eager to leverage technical skills and continuously grow within the IT industry. Seeking to transition into a more advanced IT role where I can contribute to innovate projects, expand my technical expertise, and help optimize technology solutions for business success.
Overview
1
1
year of professional experience
Work History
ID ADMIN
ALPHAEUS PTE LTD
07.2024 - Current
- Access control and trouble shooting user access issues
- Managing Incident tickets and ensuring prompt resolving
- Managing and maintaining user access control systems, ensuring secure and accurate provisioning of user IDs, roles, permissions across various systems and platforms.
- Supported the onboarding and offboarding processes by creating, modifying, and deactivating user accounts according to company policies.
- Conducted regular audits of user accounts and permissions to ensure compliance with internal security standards and industry regulations.
- Collaborated with IT and security teams to trouble shot and resolve user access issues, ensuring minimal disruption business operations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance
Education
A LEVEL - COMMERCE WITH COMPUTER APPLICATION
KENDRIYA VIDYALAYA
01.2023
DIPLOMA - FACILITIES MANAGEMENT
BCA ACADEMY
01.2020
Skills
- Troubleshooting and Support
- Data Integrity and Reporting
- Problem solving and critical thinking
- Multitasking
- SAP
- PRISM
- CyberArk
- Active Directory
- IBM
- RSA Secure ID
Accomplishments
- Certificate of successful completion in Fire safety manager
- Certificate of workplace safety and health management
Availability
One month of Notice Period
Timeline
ID ADMIN
ALPHAEUS PTE LTD
07.2024 - Current
A LEVEL - COMMERCE WITH COMPUTER APPLICATION
KENDRIYA VIDYALAYA
DIPLOMA - FACILITIES MANAGEMENT
BCA ACADEMY