Summary
Overview
Work History
Education
Skills
Timeline
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Soyoung Su

Summary

Innovative and experienced individual with expertise in project management and creative problem-solving. Skilled in project coordination, film crew management and innovative solution development. Committed to creating engaging and meaningful content for viewers.

Overview

20
20
years of professional experience

Work History

Director

Confetti Beauty
09.2022 - Current
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Monitored and coordinated workflows to optimize resources.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.

Music Researcher

Accenture
10.2021 - 09.2022
  • Gathered and organized information for research purposes.
  • Wrote research papers, reports, reviews, and summaries regarding [Area of expertise].
  • Interpreted data analysis results to draw inferences and conclusions.
  • Developed research proposals, identified research objectives and created research plans.
  • Analyzed and interpreted patterns and trends.
  • Developed data collection strategies and monitored data quality for optimal research results.
  • Performed accurate quantitative analysis of targeted data research, collection and report preparation.
  • Review and analyze search terms in priority markets for content management and product readiness
  • Curate musical themes and playlists to be used across various products
  • Correction work of artist entries, international standard recording codes
  • Research music composition publishing information using performing rights society database
  • Manually organise and capturing data, and maintain custom rights management and other back-end systems
  • Tag music and video content for a wide range of fields
  • perform data review and quality assurance
  • Curate, review and link entities within company internal tools

Korean English Interpreter

Korean food products
03.2021 - 10.2021
  • Communicated clearly in written English with internal and external customers.
  • Facilitated and supported participation and social communication.
  • Interpreted at appropriate language level of students.
  • Worked collaboratively to improve operations by offering ideas, identifying issues and respecting team members.

Flight Attendant

Qatar Airways
09.2005 - 12.2008
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Used excellent customer service skills in addressing passengers' needs.
  • Monitored cabin during flights and responded to passenger inquiries or issues.
  • Delivered food and beverage service, reading material and other in-flight services.

Flight Attendant

China Eastern Airlines
01.2004 - 09.2005
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Performed pre-flight cabin checks to maintain operational safety equipment.
  • Monitored cabin during flights and responded to passenger inquiries or issues.
  • Delivered food and beverage service, reading material and other in-flight services.
  • Welcomed passengers aboard and provided overview of safety procedures.
  • Supported passengers with special needs and provided assistance to wheelchair passengers.

Education

Bachelor of Arts - Classical Music

Keimyung University South Korea
South Korea
02.2005

No Degree - English Language

Language School New Zealand
New Zealand
02.2003

Skills

  • Coordinate Projects
  • Scout Locations
  • Issue Resolution
  • New Program Development
  • Contract Bid Proposals
  • Oversee Crew Members
  • Budget Management
  • Crisis Management
  • Strategic Planning
  • Contract and Vendor Management
  • Manage Financing
  • Research Information Sourcing
  • Networking
  • Budgetary Controls
  • Production Processes
  • Plan Schedule
  • Negotiation

Timeline

Director

Confetti Beauty
09.2022 - Current

Music Researcher

Accenture
10.2021 - 09.2022

Korean English Interpreter

Korean food products
03.2021 - 10.2021

Flight Attendant

Qatar Airways
09.2005 - 12.2008

Flight Attendant

China Eastern Airlines
01.2004 - 09.2005

Bachelor of Arts - Classical Music

Keimyung University South Korea

No Degree - English Language

Language School New Zealand

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Soyoung Su