So Yong Jia Alex
Singapore
Summary
CAREER OBJECTIVE:
Detail-oriented with strong working skills and the ability to learn concepts quickly. I would like to work for a company that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities.
QUALIFICATIONS & ATTRIBUTES:
Adaptability & Communication skills. Having mostly sales-oriented jobs, I’ve accumulated experience over the years in handling sticky situations in unpredictable circumstances and is able to focus on what the client or customer needs by listening and understanding what they need.
Frequently positioned on the front lines of the establishments I have worked for, interacting with numerous amounts of people is a daily affair. Whilst it is far from perfection, communicating with people is a skill I have confidence in.
Willingness to Learn & Grow. Following my desire to learn and grow, I am willing to learn more to be highly productive in achieving the company's goals and I always endeavors to 'get the job done' no matter the situation or circumstance and my ability to always get results.
Overview
13
13
years of professional experience
Work History
Sales and Leasing Consultant
Far East Organization
01.2023 - Current
- Increased sales volume by constantly searching for new innovative ways to market product and developing strong relationships with clients and prospect
- Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
- Contributed to the achievement of leasing and sales goals by delivering high-quality presentations and conducting informative property tours for prospective tenants and prospects
- Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
- Host monthly events for direct prospects and real estate agents to gain product outreach and foster good relationship
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Financial Advisor
Professional Investment Advisory Services
03.2020 - Current
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Facilitated new client onboarding process and investment account setup.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
Business Banking Manager
OCBC Bank
06.2018 - 07.2019
- Provided leadership and direction to grow team portfolio and increase revenue.
- Met with customers to assess needs and propose customized solutions.
- Delivered exceptional experience and maintained productive relationships with area small businesses.
- Servicing corporate customers on account opening, account servicing and handling of trade and credit related products enquiries for small businesses.
- Selected to set up seamless Online Business Account Opening platform.
- Managed over 70 Business Accounts per month
Financial Planner
AXA Insurance Singapore
03.2016 - 03.2018
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop financial plan.
Naval Diver
Republic of Singapore Navy, National Service
07.2013 - 07.2015
- Hardy Tadpole, award in Combat Diver's Course for not excusing any training.
- Served as Media team in the Naval Diving Unit
Sales Promoter
Newstead technologies pte ltd
06.2011 - 06.2012
- Tasked with direct sales to prospective customers by sales pitching them in major IT fairs
- Eventually, I was allocated to different company outlets to help with sales for the long run and had the opportunity to teach newer employees the basics such as simple sales tips and product knowledge
- From this job, I learnt to be “quicker on my feet” in order to pitch a customer and to stay positive and enthusiastic as setbacks are frequent in this line of work
- Also, the job also made me a more sociable person.
Education
BACHELOR’S - BUSINESS MANAGEMENT
SIM Royal Melbourne Institute of Technology
SingaporeDIPLOMA - INTERACTIVE AND DIGITAL MEDIA
Republic Polytechnic
SingaporeGCE ‘O’ LEVELS -
Evergreen Secondary School
SingaporeSkills
- Microsoft Office, PowerPoint and Excel
- Sales professional
- Financial analysis and reporting
- Analytical skills
- Adaptability
- Contract Negotiation
- Follow-up Techniques
- Sales Presentations
- Lead prospecting
- Customer Relations
Timeline
Sales and Leasing Consultant
Far East Organization
01.2023 - Current
Financial Advisor
Professional Investment Advisory Services
03.2020 - Current
Business Banking Manager
OCBC Bank
06.2018 - 07.2019
Financial Planner
AXA Insurance Singapore
03.2016 - 03.2018
Naval Diver
Republic of Singapore Navy, National Service
07.2013 - 07.2015
Sales Promoter
Newstead technologies pte ltd
06.2011 - 06.2012
BACHELOR’S - BUSINESS MANAGEMENT
SIM Royal Melbourne Institute of Technology
DIPLOMA - INTERACTIVE AND DIGITAL MEDIA
Republic Polytechnic
GCE ‘O’ LEVELS -
Evergreen Secondary School
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