SOYEON HAM

Inbound sales is when a potential customer or prospect reaches out to your business to ask about a product or service.

Skilled at working independently and collaboratively in a team environment.

I usually communicate with potential customers via phone , Agilent Web chat ,Agilent Kakao talk messager and they closely collaborate with other internal departments like customer care, marketing teams, or technical support in order to provide excellent customer service.

Worked well in a team setting, providing support and guidance.

I have been working to provide an consumable quotation to the customer.

• Outbound sales is the result of a sales rep reaching out to a potential customer who has not yet expressed interest in a product or service offered by the business.
• Excellent communication skills, both verbal and written.
• Strengthened communication skills through regular interactions with others.
• Cold calling - an unsolicited phone call to prospects in an attempt to make a sale
• Social selling - researching and engaging with prospects on social media.

• Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
• The new bioceuticals company was made 50 cold calls and web searches a day to find out lab in charge's checked the possession of the laboratory and checked what kind of experiments the company usually does and maid 15 New company.
• Utilized innovative sales techniques to upsell products and services.
• Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
• Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.

• Submit income tax for employees
• Daily, Monthly sales report
• Salary Payroll for staffs
• Prepared and submitted detailed reports regarding assignments and ongoing investigations.