Sourus Edward Velankanni
Senior Administrator And Trainer
Singapore
Summary
A detail-oriented and highly organized administrative professional with over 17 years of experience in office management, business operations, and customer service. Seeking to leverage strong organizational, communication, and leadership skills to support the efficiency and effectiveness of a dynamic team within an administrative role.
Overview
21
21
years of professional experience
4
4
Languages
Work History
Part-time Teacher
Inlingua School of Languages
01.2011 - Current
- Design and implement administrative workflows for Hindi language courses tailored to adult professionals.
- Support classroom management, including student enrolment, attendance tracking, and scheduling of lessons.
- Provide feedback and documentation of student performance to ensure quality service and continuous improvement.
Administration Executive & Trainer
Centre for Hindi Learning
01.2009 - Current
- Established and manage all administrative functions for a language tuition centre serving over 250 students.
- Oversee scheduling, student registration, record-keeping, and communication between students and staff.
- Coordinate and conduct training sessions for corporate clients, including officials from the Ministry of Foreign Affairs, Ministry of Defence, Ministry of Trade and Industry, and Tolaram Group.
- Provide administrative support for translation services and cultural training, ensuring accuracy and timeliness.
- Develop and maintain reports on student progress, class attendance, and financial data.
Secretary to Chairman
Green Park Group of Hotels
09.2006 - 12.2007
- Managed daily administrative functions for the Chairman, including calendar management, scheduling meetings, and handling communications.
- Prepared and coordinated presentations, reports, and travel itineraries for high-level meetings.
- Coordinated logistics and administrative support for hotel unit operations, ensuring smooth flow of information between departments.
- Streamlined internal processes to ensure timely reporting and increased efficiency.
Manager, Coordination
Global Institutes of Management & Technologies
01.2006 - 08.2006
- Provided administrative support for the coordination of strategic initiatives, including competitor analysis and event logistics.
- Managed student records, admissions, and student inquiries to improve customer experience and operational efficiency.
- Assisted with administrative aspects of sales and marketing, ensuring accurate recordkeeping and report preparation.
Secretary to Deputy General Manager
Venkateswara Hatcheries Pvt. Ltd
11.2004 - 01.2006
- Handled administrative duties related to HR functions, including recruitment, salary processing, and documentation for 75 employees.
- Managed sales and competitor analysis reports, assisting with strategic planning and decision-making.
- Coordinated meetings, prepared presentations, and supported senior management with operational tasks.
Education
Master's - English Literature
Bachelor's Degree - Arts
Diploma - Computers
04-2000
Skills
Administrative Management
attendance tracking
building relationships
calendar management
communication skills
Computers
customer experience
Data Entry
decision-making
Front Office
handle multiple projects
logistics
Microsoft Office Specialist
multitasking
Office Management
Problem-Solving
recordkeeping
scheduling
strategic planning
Time Management
written communication
Student engagement
Classroom instruction
Curriculum implementation
Group instruction
Small group instruction
Motivating students
Classroom management
Lesson planning
Behavior management
Parent-teacher communication
Critical thinking
Public speaking
Child development
Team building
Relationship building
FLUENT IN [LANGUAGE]
Learning strategies
Positive role model and mentor
Student-centered learning
Student assessment
Student evaluations
Growth mindset
Task prioritization
Technology integration
Timeline
Part-time Teacher - Inlingua School of Languages
01.2011 - Current
Administration Executive & Trainer - Centre for Hindi Learning
01.2009 - Current
Secretary to Chairman - Green Park Group of Hotels
09.2006 - 12.2007
Manager, Coordination - Global Institutes of Management & Technologies
01.2006 - 08.2006
Secretary to Deputy General Manager - Venkateswara Hatcheries Pvt. Ltd
11.2004 - 01.2006
Osmania University - Bachelor's Degree, Arts
Osmania University - Master's, English Literature
NIIT - Diploma, Computers