Overview
Work History
Education
Skills
Certification
Timeline
Generic
SOPHIA DANILA WONG

SOPHIA DANILA WONG

Singapore

Overview

2
2
years of professional experience
1
1
Certification

Work History

Gym & Spa Assistant

Ritz Carlton
09.2023 - Current
  • Greet guest
  • Top up water and towels
  • Sanitize equipments when no guest is around
  • Provided excellent customer service to members and guests of the gym, including answering questions and resolving complaints
  • Performed administrative tasks such taking phone calls
  • Assist with gym members laundry

Part Time Service Crew

Charteraise
12.2023 - 04.2024
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Retail Assistant

Uniqlo
01.2023 - 05.2023
  • Operated cash registers to process customer transactions
  • Displayed strong organizational skills, ensuring store displays were neat and orderly at all times
  • Developed excellent customer service skills, including providing advice on product selection to customers
  • Engaged customers in friendly and professional dialogue about product needs
  • Completed daily store opening and closing tasks
  • Gained experience in merchandising and stocking shelves for retail products
  • Updated price tags on items as dictated by store policies
  • Maintained merchandise on sales floor by stocking racks, counters, and displays

Computer Technician

Star Shield
07.2022 - 12.2022
  • Installed and configured hardware components such as motherboards, processors, RAMs, hard drives, optical drives and other peripherals
  • Troubleshot computer systems to diagnose hardware and software issues
  • Installed necessary drivers for peripheral devices such as printers, scanners and web cameras
  • Assist with store opening and closing

Ice Cream Scooper

Overscoop
01.2022 - 06.2022
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Performed daily cleaning tasks, such as mopping floors, washing dishes, and sanitizing equipment
  • Provided friendly, courteous service that exceeded customer expectations
  • Assist store manager with scooping the ice cream, making the waffles and beverages
  • Demonstrated proficiency in scooping a variety of ice cream flavors with precision and accuracy
  • Operated cash registers to process customer transactions accurately and efficiently

Education

Higher Nitec in Business Information Systems -

Institute of Technical Education (ITE)
03.2025

Nitec in Infocomm Technology -

Institute of technical education (ITE)
02.2023

N Level -

Woodgrove Secondary School
12.2020

Skills

  • Customer Experience
  • Guest Relations
  • Desktop and laptop installations
  • Computer Troubleshooting
  • Installation and Repair

Certification

  • Certificate in Young Engineer Award (Bronze)
  • Certificate in Young Engineer Award (Silver)
  • Certificate in Media Computing Competition Animation Category (Bronze)
  • Certificate in Media Computing Competition Game Category (Silver)

Timeline

Part Time Service Crew

Charteraise
12.2023 - 04.2024

Gym & Spa Assistant

Ritz Carlton
09.2023 - Current

Retail Assistant

Uniqlo
01.2023 - 05.2023

Computer Technician

Star Shield
07.2022 - 12.2022

Ice Cream Scooper

Overscoop
01.2022 - 06.2022

Higher Nitec in Business Information Systems -

Institute of Technical Education (ITE)

Nitec in Infocomm Technology -

Institute of technical education (ITE)

N Level -

Woodgrove Secondary School

Similar Profiles

CREATE PROFILE
SOPHIA DANILA WONG