Sophia Shi
Summary
Dynamic manager with a proven track record at Ghareasy, excelling in team leadership and customer service. Successfully enhanced customer satisfaction through effective dispute resolution and communication. Recognized for time management skills, consistently meeting deadlines while fostering a productive and organized work environment. Committed to driving team engagement and high-quality service delivery.
Overview
2
2
years of professional experience
Work History
Manager
Ghareasy
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
MBA - Business Administration
East Asia Institution of Management
Singapore, Null, Singapore12-2023
MBA - Business
Windsor Management College
Singapore, Null, Singapore05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Accomplishments
i have my own school in china, which is popular in local city .i helped more than 200 students to improve their study.
Timeline
Manager
Ghareasy
09.2023 - Current
MBA - Business Administration
East Asia Institution of Management
MBA - Business
Windsor Management College
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