SOPHIA LEE
ANG MO KIO
Summary
I am looking for an opportunity to work to learn and growth in my career Independent Motivated Hardworking Results-Driven
Overview
11
11
years of professional experience
1
1
Certification
Work History
Agency Relationship Consultant
PROPERTYGURU PTE LTD
06.2021 - Current
- Company Overview: HOME GROWN DIGITAL MARKETPLACE
- Support inbound customer services
- Attain in depth knowledge of PG products demonstrating use of PG platforms
- Maintain up to date records of contacts, accounts, orders, and activities on salesforce/CRMS
- Contribute to team effort by accomplishing related results as needed
- Identify sales opportunities with cross/up-sell to existing agent clients through telesales
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
ADMIN EXECUTIVE & PERSONAL ASSISTANT
CYBERLOGITEC GLOBAL
01.2019 - 01.2021
- Company Overview: SOFTWARE INDUSTRY INFORMATION & COMMUNICATIONS
- Handling Managing director expenditure
- Handling employees traveling expenditure
- Handling some Hr and accounts stuff
- Assists in sales invoicing and other relevant reports
- Handle all admin and office-related matters including office supplies and maintenance
- Receptionist duties required
- All other duties assigned from time to time
- Reason for leaving: I’ve learned a lot in my current role, but I’m looking for an opportunity that provides more challenges as I continue developing my skills and abilities
SALES & MARKETING
KEMONO PTE LTD
01.2018 - 01.2019
- Company Overview: FOOD AND BEVERAGE INDUSTRY
- Ideation for marketing campaigns (product launch, festivals, collaborations, etc.)
- Customer service
- Execution of marketing activities and events (media tastings, mall pop-ups, celebrity meet-and-greets, etc.)
- Management of social media channels
- Scheduling and planning of social media (FB/IG) postings
- Reason for leaving: Company restructuring
ADMIN & E-COMMERCE MARKETING
OKOK PTE LTD/LE TONG
01.2016 - 01.2018
- Company Overview: FOOD AND BEVERAGE INDUSTRY/LOGISTIC
- Clerical, Administrative
- Support, Handling
- E-Commence & Social Media Marketing Social Media, prepare to Do and Po
- Handling salesperson
- Reason for leaving: Company closed-down
BRAND AMBASSADOR
DFS CHANGI
01.2014 - 01.2016
- Company Overview: CIGRATTES & ALCOHOL
- Serves customers by helping them select products
- Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Responds to customers' questions
- Directs customers by escorting them to racks and counters
- Provides outstanding customer service
- Documents sales by creating or updating customer profile records
- Manages financial transactions
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
- Alerts management of potential security issues.Assists with inventory, including receiving and stocking merchandise
- $15 P/HR
Education
Private Diploma - Business Administration
PSB ACADEMY
Singapore04-2022
Skills
- Knowledge of social media and digital marketing
- Teamwork
- Product Knowledge
- Confident closing
- Typing/Word processing
- Ms office skills Verbal and writing communications Effective
- Sell products and Service
- Problem-solving
- Client relationships
Certification
CLASS3 LICENSE
Hobbies and Interests
Singing, Cooking & Baking, Listening to music
Timeline
Agency Relationship Consultant
PROPERTYGURU PTE LTD
06.2021 - Current
ADMIN EXECUTIVE & PERSONAL ASSISTANT
CYBERLOGITEC GLOBAL
01.2019 - 01.2021
SALES & MARKETING
KEMONO PTE LTD
01.2018 - 01.2019
ADMIN & E-COMMERCE MARKETING
OKOK PTE LTD/LE TONG
01.2016 - 01.2018
BRAND AMBASSADOR
DFS CHANGI
01.2014 - 01.2016
Private Diploma - Business Administration
PSB ACADEMY
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