Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sophi Chong

Summary

Dynamic and adaptable professional with experience at an Online Business, excelling in roles requiring excellent communication and teamwork. Demonstrated ability to enhance customer service and solve problems efficiently, ensuring quality in fast-paced environments. Committed to continual improvement and learning, showcasing a friendly, positive attitude and a knack for handling responsibilities effectively. Ready to help team achieve company goals.

Overview

2024
2024
years of professional experience

Work History

Receptionist

Ying the Label
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Skilled at working independently and collaboratively in a team environment.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Order Packer

Manne and Co
12.2023 - 01.2024
  • Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
  • Handled orders responsibly by packing within specified timeframes.
  • Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
  • Prioritized time management to ensure simultaneous preparation of multiple orders without compromising quality.
  • Collaborated with team members to ensure timely delivery of orders during peak hours.
  • Streamlined the packing process with consistent use of proper packing materials and techniques, reducing damage during transit.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

GCE N' Levels - Secondary Education

CHIJ St. Theresa Convent
01-2024

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Flexible and Adaptable
  • Excellent Communication

Accomplishments

Student Leader

  • Helped to plan and execute various school activities from 2022-2024 (eg. House Spirit Day, Sports Day).
  • Lead and support with orientation for new students in Secondary One.


Vice Captain of Track & Field

  • Helped to lead a team of 17 peers and juniors during regular practice and pre-competition.
  • Represented the school in multiple National School Games (NSG) from 2022-2024.

Timeline

Order Packer

Manne and Co
12.2023 - 01.2024

Receptionist

Ying the Label

GCE N' Levels - Secondary Education

CHIJ St. Theresa Convent
Sophi Chong