Soon Hing Melvin Gan
Singapore ,Bukit Panjang
Summary
Proven Retail Executive with a track record of enhancing customer engagement and reliability, demonstrated during tenure at Popular Book Company Pte Ltd. Excelled in cash handling accuracy and fostering positive customer interactions, leading to significant departmental improvements. Skilled in both leadership and hands-on operational roles, ensuring high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Retail Associate
Courts (S) Pte Ltd
02.2021 - Current
- Serving, Assist & Approach introduce item to customer.
- Delivery product arrangement.
- Following up customer feedback product issue.
- Cashiering
- Housekeeping
Sales Representative
Wan Tai Pte Ltd
02.2021 - 09.2021
- Serving, Assist & Introduce product to customer.
- Delivery product arrangement.
- Following up customer feedback product issue.
- Housekeeping
- Cashiering
Retail Executive
Popular Book Company Pte Ltd
04.2019 - 02.2021
Head Of Department (Stationery)
- Order and replace stock for department.
- Arrange stock to point when product promotion.
- Release stock list supplier ordering
- Cashiering
- Duty Manager / Cash manager rotate incharges.
Education
Diploma - Graphic Design
YES ACADEMY
Malaysia 06.2013
SPM - Form 1 - Form 5
SMJK (C) CHAN WA
Malaysia 12.2009
Skills
- Reliability
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
Languages
Chinese (Mandarin)
Advanced (C1)
Malay
Advanced (C1)
English
Advanced (C1)
Timeline
Retail Associate
Courts (S) Pte Ltd
02.2021 - Current
Sales Representative
Wan Tai Pte Ltd
02.2021 - 09.2021
Retail Executive
Popular Book Company Pte Ltd
04.2019 - 02.2021
Diploma - Graphic Design
YES ACADEMY
SPM - Form 1 - Form 5
SMJK (C) CHAN WA
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