SONG HUEI SHING
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Devoted Finance Assistant adept at effectively completing complex tasks. Smart and talented with proficiency in [Software] and supportive attitude. Proven history of efficiency, accuracy and detail-oriented work.
Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing [Number] years of related experience.
Overview
1
1
year of professional experience
Work History
Preschool Education Teacher Assistant
Baby Tots
05.2022 - 08.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Korean BBQ Waiters
KINGDOM BBQ
09.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Store Associate
Two Peck Crispy Chicken
02.2023 - 03.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored food presentable condition, taking corrective action. restocking and organizing products.
- Takeaway order service
- Kitchen and Store operation
- Logged reports, expenses, receipts, and sales in company database.
Customer Service
Ninjavan - DHE Enovative Solution
03.2023 - 08.2023
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Serve customers about billing, payment processing and support policies and procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Collect and return the returned items to correct customer locations.
- Daily update parcel tracking
Operation & Finance Assistant
EssilorLuxottica Integrated Lens Technology
09.2023 - Current
- Updated financial records in ledgers and journals.
- Input financial data & document and produced reports using [Software].
- Pitched in to assist with special projects and additional tasks.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Provided administrative support with accurate document preparation and data entry.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
Education
High School Diploma -
Chung Hua Independent High School
Malaysia 11.2022
Skills
- Data Entry
- Finance Operations
- Data Extraction
- Calculator Usage
- Proficient in computer skills (eg Microsoft Office Excel, PowerPoint and so forth)
- Document Workflow
- Language Skills : Bahasa Malaysia , English , Chinese (Cantonese , Hokkien , Diojiu)
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Elementary (A2)
Timeline
Operation & Finance Assistant
EssilorLuxottica Integrated Lens Technology
09.2023 - Current
Customer Service
Ninjavan - DHE Enovative Solution
03.2023 - 08.2023
Store Associate
Two Peck Crispy Chicken
02.2023 - 03.2023
Korean BBQ Waiters
KINGDOM BBQ
09.2022 - 01.2023
Preschool Education Teacher Assistant
Baby Tots
05.2022 - 08.2022
High School Diploma -
Chung Hua Independent High School
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