Sona Abdul Kalam

With a proven track record at Tata Consultancy Service, I excel in test planning, documentation, and functional testing, alongside fostering team collaboration. Leveraging skills in JIRA and effective communication, I've significantly contributed to enhancing software quality and efficiency, showcasing a commitment to excellence and a knack for technical troubleshooting.

• Date of Birth: 05/07/78
• Gender: Female
• Nationality: Singaporean
• Marital Status: Married

• English
• Hindi
• Tamil

• NADIA Training Institute, Ms Office
• DIGITAL COMPUTER, DACEASY Accounting

• Tata Consultancy Service, Singapore (Client: DBS Bank, Singapore), IT Analyst - T&O-CBGT-Branches-SSB, 06/01/23 - Present, VPSG - Vynamic payments Singapore ATM migration, SIT and UAT test case preparations and execution, Review and contribute to test plans, as well as analysing, reviewing, and assessing requirements and design specifications, Create and maintain test specifications (including test steps and expected results) and test data, Execute test cases and capture evidence (e.g., screenshots) during test execution, Record defects and provide adequate information to allow investigation, Retest fixes and update defect records, Monitor, measure, control and report on the test progress, quality status and the test results, Prepare Test Progress Report and Test Summary Report for the scheduled testing
• Bank of Singapore, Singapore, Functional Tester – PMG - Wealth Management, Private banking, 08/01/23 - 11/01/23, Attained Products Exposure in T24 Upgrade Project, Test SPOC, CPOMS – Loans, Deposits, Mortgage Loan, Funds, PE Funds, Bonds, Exchange Trade Option, Fin IQ – FX Derivatives, FX Cash, Assist Product Owner (PO) / Area Product Owner (APO) in driving functional testing aligned with Product Roadmap for key OMS systems, Align with Business /IT teams to execute the planned UAT effort, Implement effective testing practices before rolling out features & enhancements, Manage user testing, system training and rollout planning, Ensure appropriate engagement with stakeholders and oversight of testing quality, Provide testing support to Dealers, Front office, and BMs
• DBS Bank Singapore, Associate, Quality Assurance, 02/01/23 - 05/01/23, Regional Cash, Institutional Banking Group Operations, Technology and Operations, Test case preparation for Fixed Deposit module, Functional test execution Fixed Deposit, Regression testing for Fixed Deposit, Other enhancement functional testing
• BNP Paribas, Singapore, Software Test Engineer – Supply Chain – Trade Finance, 05/01/21 - 12/01/22, Involved in the deployment of supply chain finance product to two countries: Canada, Columbia, Involved in the Supplier On-boarding project, This involves Supplier Marketing Portal, Supplier self on-boarding, Test cases drafting and performing SIT testing, Perform functional testing of Supply Chain Finance products Receivable, Payable and multi-banking, Participate in the requirement gathering along with BA, Drafted User stories for the requirements along with the BA, Participated in the product backlog review meetings along the dev team for summarizing the requirements, Perform SIT for Front office and Back Office systems along with other down-stream systems like Core-banking, Kondor etc, Perform Regression testing, help the UAT users during UAT testing, Perform Sanity testing to ensure that the environment is up and ready for testing, Drafting of SIT test scenarios, Test cases & Test report, Execution of test cases and capture test results, Walk-thru of test results to the stakeholders, Ensure that the SIT testing is performed within the agreed timeline, Defect management, Capturing the defects in Jira, Liaising with various teams to ensure the defects is fixed and track it to closure, Participate in the working committee and shadow the Business Analyst, Continuous learning of Supply Chain Financing product, Different modules in Front Office & Back Office, Rollover, Extension, Multi-Banking, Client Registration, New UX (Client Interface), Supplier On-boarding
• Schemes Electrical & Mechanical Equipment Company LLC, Abu-Dhabi, Business Consultant, 01/01/00 - 01/01/06, Worked as Data Entry Operator-Oracle ERP with ADDCAP, Work on Business development strategies to get new business from clients through sales and marketing approaches, telemarketing and advertising, Arranging meetings and discussions to understand client’s industry and requirement, Preparing minutes and regular follow-up with the clients, Further provide details on the available man-power and their miscellaneous expenditures like visa, medical insurance and accommodation, Preparing Quotations for contracts, Maintaining excellent service and cordial relationship with existing clients, Organizing seminars with clients to detail the company profile, Manage relationship with other companies, to ensure optimum utilization of the man-power and cross selling, Organizing interviews for the job recruitment, selecting the right candidates for the available positions and summarizing the information to the public relations officer and administration

Quality Assurance Analyst with strong functional testing, analytical and communication skills. Meticulous and a team player with a desire to learn domain and improve skills. Expertise in the functional testing in Wealth Management, Cash Management, Supply Chain Finance application, Receivables, Payables, Multi-Banking and Supplier Onboarding. Exposure to End-to-End testing life-cycle both Front office & Back office. Exposure in functional testing in Waterfall and Agile methodology. Expertise in Project Management, Analyse Business needs for skilled and semiskilled Man Power recruiting, Marketing, Sales, Strategic planning of Resources, Contract Management and Negotiation, Customer Relations management. Proficient knowledge in Industry sectors of Construction, Oil & Gas. Knowledge in the ERP systems from Victoria University has given me overall understanding on various modules in ERP systems (SAP). The hands-on workshops and projects has given me good exposure on various modules. Some of the modules to name include - Production Planning, Materials Management, Sales & Distribution, SAP FI, SAP HR, Project Management, SAP Implementation, SAP BI, ABAP. 8 years of working experience.