Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager
DSV Solutions Pte Ltd
06.2019 - Current
Managing cross doc and multi-client warehouse operation and customer service
Managing customer complaints and continuous improvement.
Managing site P&L and Rate card renewals
Managing Inbound and outbound forecast analysis.
Managing internal and customer KPI meet.
Managing multi client inventory and weekly, monthly , yearly count schedules.
Involved in Monthly management meeting with various site managers to present monthly performance.
Responsible for weekly, monthly managerial report preparation.
Actively Involved in various CIP implementation.
Managing Customer and vendor Billing verification and approval
Responsible for Monthly operation Revenue, cost report preparation and provide explanation on the deviation occurred.
Managing ZGST and GDPMDS customer.
Managing site Audits ZGST, GDPMDS, ISO and STP PLUS
Managing warehouse space and re-configuration for better optimisation
Managing resource planing and procurements
Managing Skill matrix and training arrangements.
Managing Daily attendance and OT approvals in web platforms.
Managing daily 5S and Near miss using power Apps.
Supervisor, Logistics Customer Service
DSV Solutions Pte Ltd
06.2014 - 12.2018
Consistently reviewing & improving processes which involved in inbound and outbound.
Involved and supported on data collection in cost reduction project such as manpower reduction and transportation.
Assist manager in generating various reports per customer and internal requirements from time to time.
Responsible for keep track all incidents occurred.
Ensure reports are submitted to customer on time.
Ensure billing completed on time
Follow up and response to customer’s feedbacks, complaints, documenting the same in the record escalated by customer or staff and provides resolutio
Responsible for achieving KPI for all customers under my care
Coordinate with operations to arrange for shipment pick up
Communicate customer requirements to operations for any special handling for shipment.
Responsible for issuing Inbound and Outbound documents to operation in a timely manner using Red Prairie WMS and CW1.
Responsible for monitoring and controlling daily delivery routing and distribution.
Involved in new warehouse planning and migration process.
Responsible for cross border trucking arrangements
Responsible for local and export permit declaration for both bonded and non- bonded cargos.
Storekeeper - Bus Assembly SBST
Liannex Corporation (s) Pte Ltd
06.2012 - 05.2014
Involved in delivery of complete kits to the production line for the assembly of public buses.
Responsible for monitor Inventory levels versus demand accurately and plan inventory accordingly.
Quality assurance development for the delivery of high-quality parts to the assembly line.
Accurate Inventory management of over 1,600 SKUs involved in cycle counts, rejection processes-ensuring safety stock and adhering to automotive standards of good FIFO, FEFO etc..
Ensure good practices of 3 C & 5 S are properly adhered to on the shop floor.
Liaising with over 6 parties of different internationality for the proper planning of the delivery of buses to SBST
New Product Development-Engineer
Bright Autoplast Ltd.
06.2009 - 05.2011
Development schedule, BOM preparation for new products.
Responsibilities included for APQP and PPAP documents preparation for new projects.
Responsible for getting RFQ and supplier selection for new tool (mould), SPM, Packing, BOP and Sub parts.
New Raw Material, Packing, Jigs & Fixture development, and follow-ups for new projects.
Machine selection and try-out for new tooling and to take necessary correction.
Engineering value addition comments on the data given by customer with respect to feasibility (Draft analysis for blow and injection parts) of part, tool and fixture.
Product Development Report (PDR) preparation for new projects.
Handled two-wheeler, four-wheeler and commercial vehicle parts.
Interact with Customer for getting Part approval.
EO changes updating, and tool correction follow ups.
Coordinate with all departments for project safe launch.
Assist Project Manager in new project implementation and follow ups.